Airport Wi-Fi is absolutely essential to the business traveler. Our goal at LFC is to help travelers avoid costly downtime searching for Wi-Fi hotspots or struggling with connection problems.
Fremont, CA (PRWEB) April 30, 2012
A new poll by business class flights specialist Lets Fly Cheaper (LFC) rates US airports on the accessibility, connection quality, and perceived value of wireless internet service within the airport. Business travelers rated Chicago’s two airports the highest (O’Hare International) and lowest (Midway International), with a wide span of votes and traveler opinions in between.
LFC asked business traveler customers to name the airport with the best Wi-Fi service. Their picks, in order of votes received:
ORD O’Hare International Airport - 134 Votes
EWR Newark Liberty International Airport - 101 Votes
ATL Hartsfield-Jackson Atlanta International Airport - 99 Votes
LGA LaGuardia Airport - 86 Votes
JFK John F. Kennedy International - 66 Votes
LAX Los Angeles International Airport - 58 Votes
CLT Charlotte/Douglas International Airport - 52 Votes
BWI Baltimore-Washington International Airport - 46 Votes
MDW Chicago Midway International Airport - 22 Votes
LFC explains the impetus behind their latest business traveler research. “Flights aren’t the only critical connection business travelers make at the airport,” said Ramon van Meer, Lets Fly Cheaper marketing director. “They need to get and stay connected to their office, colleagues, customers and families while waiting for their flight. More than any other travelers, they simply cannot afford downtime. Time wasted searching for power stations or struggling with spotty internet access is potentially lost money.”
LFC undertook the customer poll with the premise that airport Wi-Fi is not a convenience; it’s a business necessity. “Given the importance of this service to our customers, we were surprised that high traffic airports like Los Angeles (LAX) and New York’s JFK didn’t score higher,” said van Meer.
Only two of the top airports, the #2 winner, Newark (EWR) and Charlotte/Douglas (CLT) offer free Wi-Fi (paid is available in the US Airways Club at CLT). The other US airports on the list offer paid Wi-Fi through Boingo Wireless in the terminals and the major airline sky lounges. “Our conclusion is that paid internet is better than most free offerings in airports. Free Wi-Fi tends to be very slow and is notorious for connectivity issues. Also, with free Wi-Fi, travelers need to be vigilant about the security of their laptop,” commented van Meer.
In the LFC poll, voters also left comments supporting their picks, in some cases contradicting other voters’ opinions (and LFC’s own conclusion about paid vs. free internet). “Like voting for any favorite “hot spot,” voting for airport Wi-Fi hotspots is somewhat subjective, based on personal experience,” noted van Meer.
For information on airport Wi-Fi options:
For more information on power outlets in airports:
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