From past experience and in-depth polling of thousands of users, we have anticipated the problems users may encounter in making the move, and are prepared to smooth that process at a fraction of the cost and time required with other support options.
New York, NY (Vocus) October 15, 2009
iYogi, the fastest growing on-demand tech services company, announced today a comprehensive suite of tools and services for users upgrading or migrating to Microsoft's new Windows 7 operating system. iYogi's new free offerings include the Windows 7 Online Readiness Test to evaluate the compatibility of existing PCs with the new operating system; the Windows 7 Basic Migration tool to migrate data and personalized settings; and a comprehensive online website for downloading and installing applications. The paid Windows 7 Premium Migration service provides assisted migration via chat using advance tools to migrate data, personalized settings and applications. The Windows 7 Migration is a comprehensive service delivered by Microsoft Certified Technicians to effortlessly move consumers to the vastly improved new platform.
iYogi's new tools and support offerings will help to handle the expected surge in support inquiries surrounding the upcoming launch of Windows 7, planned for October 22. Polls conducted by iYogi have indicated that nearly 70 percent of users are not entirely comfortable that they will be able to easily move their favorite applications over to the new Windows 7 platform, and nearly half expect to need more tech support help in order to do so.
"We are offering a powerful combination of free easy-to-use tools and easily accessible support from live, skilled technicians that can get you up and running on Windows 7 in record time," said Vishal Dhar, President of Marketing & Co-founder of iYogi. "From past experience and in-depth polling of thousands of users, we have anticipated the problems users may encounter in making the move, and are prepared to smooth that process at a fraction of the cost and time required with other support options."
iYogi's Windows 7 Migration Programs include:
- Windows 7 Readiness Test: An online application for users to check hardware and software compatibilities, and disk space requirements for upgrading on your current PC.
- Windows 7 Basic Migration: A free utility that automates the migration of user data and settings from Windows XP to Windows 7, on their existing or new machines. It guides the users through the process of manually re-installing their favorite applications.
- Windows 7 Premium Migration: Windows 7 Premium Migration Service provides advanced tools for comprehensive migration including transferring you software programs to dramatically reduce time by automatically reinstalling your applications and settings. Instant access to Microsoft Certified Experts via chat, anytime 24/7. Costs $29.99.
- Windows 7 Professional Migration Service: Microsoft Certified Experts will professionally migrate your data, applications and user settings via remote access for Windows XP and Windows Vista users on their existing or new PC. The service also includes setup and personalization for a new PC. Costs 39.99.
"By offering these easy, free tools and support services, we are eliminating potentially hundreds of dollars and days of frustration that users would normally have to spend to take their machine into a local tech or try to schedule service appointments," added Dhar. "Our tech force is always available with the tools and the answers to get issues resolved right away."
Along with the migration utilities and support, iYogi has built a comprehensive website that is a ready reference for anyone migrating to Windows 7 and provides a step-by-step guide to application migration. iYogi is also expanding capacity and training experts to manage the expected surge in Windows 7 support needs.
iYogi has more has more than 90,000 annual subscribers and provides thousands of support sessions every day on a 24/7 basis. Its Global Delivery Platform delivers on the highest customer satisfaction benchmarks in the industry.
For more information on Windows 7 and iYogi, visit http://windows7.iyogi.net/migration.
iYogi is a global on-demand services company that provides personalized computer support for consumers and small businesses in United States, United Kingdom, Canada and Australia. iYogi's unique model, including proprietary technology iMantra and highly qualified technicians, is designed to eliminate computer-related stress and keep millions of digitally dependent consumers and small businesses always protected and productive. Only iYogi -- with its proven global expertise delivery model, intelligent customer insight systems, easy-to-use self-help tools and automated PC optimization and computer support services - offers users a simple yet comprehensive path to digital serenity. iYogi has perfected the remote technical support model to overcome the current limitations of in-store, on-site, or call center services to become the fastest growing provider of support in the industry. Major resellers and technology companies are increasingly turning to iYogi to improve customer satisfaction, reduce return rates, and deliver a compelling new-value added offering to customers. For more information on iYogi and a detailed list of technologies supported, visit: http://www.iyogi.net.
Email: dkober (at) globalfluency (dot) com
Email: vishal (at) iyogi (dot) net