FrontPoint Security Flips Over Videos That Boost Customer Feedback and Interaction

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Customers rave about FrontPoint Security's iPhone App, easy DIY installation, 100% wireless features and more through an innovative customer review and video testimonial program.

The Leader in Wireless Home Security - FrontPoint Security

The Leader in Wireless Home Security

"I Am FrontPoint" is a gratifying acknowledgment that customers appreciate our approach and we, of course appreciate them.

FrontPoint Security, the leader in next-generation, wireless security systems, today announced the launch of I Am FrontPoint, an innovative video program where FrontPoint customers create and share their own home security and small business security videos. The fastest-growing and most customer-focused provider in the industry, FrontPoint launched this program to give customers a forum to tell their personal FrontPoint story in their own words and images.

FrontPoint customers sign up for I Am FrontPoint on the company's website and, once ready to shoot their story, are sent a Flip MinoHD™ camcorder to make filming as easy as possible. The package also contains shipping materials so participants can easily send back the camera when their clip is completed. Participants receive a free month of service for sharing their story.

"Initial response to I Am FrontPoint has been fantastic and we are excited to continue this innovative program," said Chris Villar, CEO of FrontPoint Security. "When we first started FrontPoint, we set out to create and run a different kind of security company; one that emphasizes technology and puts customers first. I Am FrontPoint is a gratifying acknowledgment that customers appreciate our approach and we, of course, appreciate them."

Currently, over 30 customer-generated videos are being showcased on FrontPoint's website, with dozens more in progress. Customer videos have primarily focused on why the customer chose FrontPoint Security over other companies, the ease of installing their FrontPoint system, and the interesting ways that FrontPoint has helped keep their homes and businesses safe, including children and pets.

In his video, Bryan from Missouri talks about FrontPoint's innovative technology that he likes to show off to friends, saying FrontPoint's iPhone App is, "the perfect way for me to demonstrate to my friends who have other systems what my FrontPoint system can do that theirs can't."

"I am the least tech-savvy person on the planet, but the system shows up in the box with unbelievably explicit directions," said I Am FrontPoint participant Bill from Washington, DC in his video. "You open it up and you just do exactly what it says and there are people there to talk to you, to walk you through the entire process. It is the most simple thing I have ever done in my entire life."

"The decision to install a security system is a very personal one," added Villar. "These customer videos are all unique and recognize the important and sensitive choices that consumers make when picking a provider to look over their family, home, or business. We hope that I Am FrontPoint will help ease the minds of potential customers as they decide which alarm company to choose."

To view FrontPoint Security customer video testimonials from Bryan, Bill and other I Am FrontPoint participants, visit FrontPoint Customer Stories.

About FrontPoint Security
FrontPoint Security is the leading nationwide provider of interactive, wireless alarm systems. FrontPoint Security combines next generation technology with unrivaled simplicity and an amazing commitment to service to create a truly unique customer experience. With customers in all fifty states, Canada and Puerto Rico, FrontPoint Security is one of the fastest growing alarm companies in North America. Founded in 2007, FrontPoint's management team brings more than 30-years of combined experience in the security industry. FrontPoint is a GE Security Authorized Dealer and Alarm.com's Preferred Dealer for no-hassle security solution. For more information, visit frontpointsecurity.com or call 866-252-7630 / (866) ALARM 30.

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Marianne Ortiz
Abel Communications
(410) 843-3816

FrontPoint Security
(866) 252-7630
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