Working Solutions, Pioneer of the Virtual Call Center Model, Announces Strategic Expansion of their Sales Team

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Global leader in remote agent and technology solutions for enterprise hosted contact centers hires visionary leaders to strengthen its operations and boost customer value

“Scott and Ken are two talented, tech-savvy sales professionals who understand market trends and client needs. I am positive they will help take our company to the next level as well as contribute innovative ideas,” said Tim Houlne, CEO

Working Solutions, a pioneer in the hosted contact center model, is pleased to announce the addition of Scott Moberly, Sales Director and Ken Wheeley, Regional Sales Manager to its expanding sales team. Both bring over 20 years of sales and leadership experience in the telecommunications industry.

Moberly will be planning and directing the sales activities of the company. Wheeley will be responsible for identifying and closing new business opportunities as well as delivering on revenue targets to help in the overall growth and success of Working Solutions.

“Scott and Ken are two talented, tech-savvy sales professionals who understand market trends and client needs. I am positive they will help take our company to the next level as well as contribute innovative ideas,” said Tim Houlne, CEO of Working Solutions.

Founded in 1996 by company President and COO Kim Houlne, Working Solutions has grown from a single agent to a virtual call center community of more than 100,000 work-at-home professionals in North America over the past 17 years.

“Working Solutions is an innovative company that continues to break boundaries. I believe our sales and marketing team is strategically ready to take the company to the next level,” said Moberly, an alumnus from Indiana University, as well as a graduate of the Army Command & General Staff Officer Course.

“I want to help companies understand that having agents work from home is a natural step in the evolution of the telecommunications industry. When you have the right partner using the right technology and processes, home-based agents are more productive and offer greater levels of customer service than their facilities based co-workers,” said Wheeley, who received his degree from Cumberland University.

With the recent expansion of their sales and marketing team, Working Solutions continues to strategically plan for market growth with a focus on bringing greater value to clients, increasing customer satisfaction and providing positive return on investment.

About Working Solutions
Working Solutions improves return on investment and controls costs for contact centers by providing groundbreaking results through the right people and technology delivered at the right time. Working Solutions’ services include Agents OnDemand®, experienced at-home agents; WS iNet®, a call center cloud technology platform; and PostQ, a comprehensive social media management and engagement tool. Founded in 1996, Working Solutions is now a leader in home-agent call centers and virtual call center technology that delivers first-class results that exceed those delivered in traditional in-house or outsourced call centers. For more information, visit http://www.workingsolutions.com.

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Agents OnDemand, Working Solutions and WS iNet are trademarks of WSOL, Inc.

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Stacy Rupert
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