WS Live Completes Headquarters Move to Downtown Dubuque, Iowa

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IBM arrives as McKesson and WS Live shift facilities in one of the largest economic development deals in Dubuque history.

WS Live

If we couldn't get them all to move, we'd have had troubles

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WS Live completed the move of its contact center headquarters this week to the newly renovated Interstate Power Company Building, a structure listed on the National Register of Historic Places. The environmentally green building, located in downtown Dubuque, boasts a new geothermal heating system, energy efficient windows, Energy Star lighting, and water efficient bathrooms.

As IBM brings 1,300 new jobs to Dubuque, the city made arrangements with WS Live and McKesson to help accommodate the move. IBM's new technology center will be housed in the Dubuque Building, an historic ten-story structure and city landmark partially occupied by McKesson. Ironically, WS Live's predecessor company, Advanced Data-Comm, occupied space in the Dubuque Building between 1988 and 1999. McKesson will relocate to the former WS Live facility located in Dubuque Technology Park.

"If we couldn't get them all to move, we'd have had troubles," said Mike Blouin, president of Greater Dubuque Development Corp.

Jeff Mentzer, Chief Financial Officer at WS Live said, "When we were approached about moving, we saw the opportunity to put WS Live in a revitalized downtown area with more visibility and amenities. At the same time, it helped the city bring in more than 1,000 new jobs, so it was really a win-win situation."

About WS Live: WS Live provides customer sales and service support solutions to clients in a variety of industries through its call centers in Iowa. By focusing on customer engagement, loyalty, and lifetime value of the customer, WS Live improves top-line revenue and profitability for their customer partners. Its affiliate sister companies, Working Solutions and WS iNet, are headquartered in Plano, Texas.

Media Contact:
Aaron Kannowski
(972) 202-5680


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