XLN Telecom Launches On-site service teams for UK small businesses

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XLN Telecom has launched an on-site service team to help small business owners with a wide range of technology needs – from installing new or repairing damaged phone sockets to setting up broadband routers or PC networks.

It’s difficult to install a small business computer network when you are busy serving customers front of house: the XLN on-site team is designed to give our customers qualified on-site support at less than half the price of competitors.

XLN Telecom has launched an on-site service team to help small business owners with a wide range of technology needs – from installing new or repairing damaged phone sockets to setting up broadband routers or PC networks.

As the leading independent supplier of business phone lines, call packages and broadband to UK SMEs, XLN Telecom has launched the service to meet customer demands for a reliable, low cost, responsive service.

Many small business users rely on computer and telecom technology yet lack either the time or technical knowledge to carry out some of the more involved tasks.

“It’s difficult to install a small business computer network when you are busy serving customers front of house, so our on-site team is designed to give our customers qualified on-site support at less than half the price of competitors – plus the straight forward charges ensure the small business owner gets a great deal. At £75 for an initial 2 hour slot, it’s less than half the price of typical competitor services” said James Wilson, Head of Marketing.

XLN customers can get help with:-

Assisted Installations:

  • Router setup and configuration
  • Wireless configuration
  • Anti-virus setup and installation on up to 3 PC’s
  • Optimisation of broadband connection by installing new faceplate and/or wiring if required

General Engineer Visits:

  • Extension cable installation
  • Rewiring
  • Office or retail Network setup
  • PC Installation
  • General troubleshooting and fault finding
  • Broadband Optimisation

About XLN
XLN is committed to providing the lowest cost telecom services and highest customer service levels to the UK’s small business community. Founded in 2002, XLN is now the UK’s largest independent provider of telecom services to small businesses in Britain having over 115,000 business customers across the country. In 2007, XLN was ranked as the highest placed telco company in The Sunday Times Tech Track and was listed for a second consecutive year in 2008. In 2009, the company was a finalist in the Customer Focus Award category of the National Business Awards. In the same year, XLN achieved CarbonNeutral® status, making it one of the first companies in its sector to earn this certification. In 2010, Christian Nellemann, founder and Group CEO was the winner of the UK Ernst & Young Entrepreneur of the Year Award for Business Products and Services, becoming the first person to win this award twice following his success in 2006.

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