Alma Telephone Company Selects ZCorum to Provide Customer Care Services

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Services to include customer support for ATC’s internet subscribers, as well as VoIP and cable TV customers.

Managed Broadband Services

We switched to ZCorum because of their longtime commitment to customer service and support. We know that our customers will be well served by the team at ZCorum"

ZCorum, a leading provider of managed broadband services and support, announced today an agreement with Alma Telephone Company (ATC) to provide customer support services for the telecommunications company. Under the agreement ZCorum will provide after-hours technical support for ATC’s Internet, VoIP and cable television subscribers.

Alma Telephone Company prides itself as being one of the first telecommunications companies in its area. It has a reputation for laying groundwork for residential broadband-based services, as well as integrating fiber networks into the local school systems. With multiple locations, ATC serves subscribers in the Alma, Baxley, and Blackshear, Georgia areas.

“Alma Telephone Company has deep roots in Southeast Georgia, and the communities we serve rely on us to provide them with the best possible customer service whenever they need it,” explains Will Bashlor, Manager of IP Services at Alma Telephone. “We switched to ZCorum because of their longtime commitment to customer service and support. We also like the fact that their corporate office and call centers are based in Georgia. We know that our customers will be well served by the team at ZCorum."

ZCorum’s President and Chief Operating Officer, Julie Compann expressed her gratitude and welcomed Alma Telephone Company into the ZCorum family. “We’re looking forward to building our relationship with Alma Telephone Company and are honored that they’ve entrusted us to provide support for their customers.”    

About ZCorum
ZCorum provides broadband Internet and communication solutions to telcos, cable companies, utilities, and municipalities, assisting in all facets of broadband implementation, integration, engineering and consulting, network monitoring and diagnostics. ZCorum also offers wholesale, private-labeled Internet services, including data and VoIP provisioning, email, Web hosting, and 24x7 support for end-users, enabling service providers to compete effectively in their local rural and suburban markets. ZCorum is headquartered in Alpharetta, GA. For more information about ZCorum and the services that it provides, please visit their website at http://www.ZCorum.com or call 1-800-909-9441.

About Alma Telephone Company
Alma Telephone Company is a Southeast Georgia telecommunications provider that has expanded its offerings to broadband cable, DSL, wireless, VoIP, cable TV, and fiber optic services. ATC proudly serves Alma, Baxley, and Blackshear, Georgia areas. For information please visit their website at http://www.acessatc.net.

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Rick Yuzzi
ZCorum
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