We were able to move those customers over to ZCorum in June, and have been very happy with the service. I’m glad to say that whenever I call ZCorum, I get someone on the line that’s ready to help.
Alpharetta, GA (PRWEB) August 22, 2012
ZCorum, a wholesale provider of managed broadband services to broadband service providers, announced today that they will be completing a project to transition all of the broadband customers of Bailey Cable TV to their service by the end of this month. Some of the services ZCorum is providing include the provisioning of Bailey cable’s modems and VoIP devices, as well as email services and 24 x 7 technical support for Bailey’s Internet customers.
Bailey Cable provides cable TV, Internet and voice services in multiple systems in Louisiana and Mississippi. The company actually signed up with ZCorum late last year, but has been waiting for the contract with their current wholesale provider to expire before moving their subscribers. In the meantime, they were able to test the waters with another system they recently acquired. “This spring we took over Trust Cable with locations in South Mississippi and Louisiana, and they were using another wholesale provider", said Scott Bailey, the company’s IT Manager. "We were able to move those customers over to ZCorum in June, and have been very happy with the service. I’m glad to say that whenever I call ZCorum, I get someone on the line that’s ready to help.”
As part of the new agreement, Bailey Cable also has access to ZCorum’s popular TruVizion broadband diagnostics software, which provides advanced cable modem and CMTS diagnostics. “TruVizion is great,” said Bailey. “We’ve already been able to use it to resolve some issues, and we especially like the mobile app.” In addition to the Web-based application, ZCorum’s mobile app TechVizion provides the same modem diagnostics on mobile devices like the iPhone, iPad, and Android-based phones and tablets.
Now that ZCorum has transitioned the customers from Trust Cable, they are set to complete the conversion of the Bailey Cable subscribers by the end of the month. “I’m always pleased to hear that my staff is so responsive,” said Julie Compann, President and Chief Operating Officer at ZCorum. “I’m glad we were able to work with Bailey Cable to get their new customers on board, and my team is ready to bring over the rest of their subscribers shortly. We’re thankful for their business, and look forward to a long and successful relationship.”
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ZCorum provides broadband Internet and communication solutions to telcos, cable companies, utilities, and municipalities, assisting in all facets of broadband implementation, integration, engineering and consulting, network monitoring and broadband diagnostics. ZCorum also offers wholesale, private-labeled Internet services, including data and VoIP provisioning, email, broadband policy enforcement, Web hosting, and 24x7 support for end-users, enabling service providers to compete effectively in their local rural and suburban markets. ZCorum is headquartered in Alpharetta, GA. For more information, please visit http://www.ZCorum.com.