We knew that ZCorum would offer a solution and a cost structure that is more manageable than other providers. In addition, their clear commitment to customer service and support led us to the conclusion that our customers will be best served by ZCorum.
Alpharetta, GA (PRWEB) December 11, 2012
ZCorum, a leading provider of managed broadband services, announced they are now providing full managed services for Cableview Communications’ broadband operations. Cableview will have access to TruVizion - ZCorum’s cable modem and CMTS diagnostic application which will enable them to quickly resolve customer issues and reduce truck rolls. In addition Cableview will benefit from a suite of support services, including after-hours cable tv support, designed to enhance customer satisfaction and keep their subscribers up and running.
Having moved their services over to ZCorum from another provider, Cableview‘s President, David Langout, had this to say, “We knew that ZCorum would offer a solution and a cost structure that is more manageable than other providers. In addition, their clear commitment to customer service and support led us to the conclusion that our customers will be best served by ZCorum."
ZCorum’s President, Julie Compann comments, “We’re excited to have Cableview Communications onboard and we’re gratified that our customer service helped them decide to make a change. We at ZCorum understand the concern that operators have regarding support for their subscribers.” Compann added, “When subscribers need help we get them that support quickly and get the issue resolved. This keeps subscriber satisfaction high and turnover low for our affiliates.”
ZCorum is a premier provider of broadband Internet and communication solutions to telcos, cable companies, utilities, and municipalities, assisting in all facets of broadband implementation, integration, engineering and consulting, network monitoring and diagnostics. ZCorum also offers wholesale, private-labeled Internet services, including data and VoIP provisioning, email, Web hosting, and 24x7 support for end-users, enabling service providers to compete effectively in their local rural and suburban markets. ZCorum is headquartered in Alpharetta, GA. For more information, please visit http://www.ZCorum.com.
About Cableview Communications
Cableview Communications has been serving the citizens of Esparto, California and the surrounding area since 2008. Cableview provides cable tv, digital phone and high speed internet to its residential and business customers. For more information please visit their website at http://www.cableview.tv