ZCorum Providing Broadband Diagnostics for GVTC Communications

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According to the Texas-based telecommunications provider, ZCorum’s TruVizion software is already having a positive impact on their cable modem network.

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We noticed an immediate difference in the ease of troubleshooting with TruVizion. It lets us see exactly where the source of a problem is, which saves us time and money.

ZCorum, a leading provider of managed broadband services, software and support, announced today that GVTC Communications has licensed and is using their TruVizion diagnostics software. TruVizion is a hosted application from ZCorum that provides advanced diagnostics for cable modem and DSL networks, including live modem data, historical readings as well as interactive mapping. GVTC has already started using the software to help troubleshoot their cable modem network.

GVTC provides broadband, cable television, telephone service and security monitoring to customers throughout a 2,000 square mile area that spans the Hill Country and Southeast Texas. Cities in GVTC ‘s service area include Boerne, Bulverde, Blanco and Gonzales. According to Dennis Krumblis, Video Network Supervisor at GVTC, they have already seen an improvement in their efficiency when resolving cable modem issues. “We noticed an immediate difference in the ease of troubleshooting with TruVizion. It lets us see exactly where the source of a problem is, which saves us time and money.”

“I am very excited to welcome GVTC to the ZCorum community,” said Julie Compann, President of ZCorum. “I’m happy to hear that TruVizion is already making a difference for their staff, and look forward to a long and successful relationship.”

About ZCorum
ZCorum is a premier provider of broadband Internet and communication solutions to telcos, cable companies, utilities, and municipalities, assisting in all facets of broadband implementation, integration, engineering and consulting, network monitoring and diagnostics. ZCorum also offers wholesale, private-labeled Internet services, including data and VoIP provisioning, email, Web hosting, and 24x7 support for end-users, enabling service providers to compete effectively in their local rural and suburban markets. ZCorum is headquartered in Alpharetta, GA. For more information, please visit http://www.ZCorum.com.

About GVTC
GVTC is a full-service communications provider offering high-speed Internet, digital cable TV, phone and home security monitoring across 2,000 square miles of South Central Texas. GVTC was the first company in the region to deploy fiber-to-the-home technology and through its next-generation fiber network has the fastest Internet speeds in its service area. The company was named Business of the Year by the Boerne and Canyon Lake Chambers of Commerce, selected the past five years as a Broadband Communities magazine Top 100 broadband provider, recognized by the San Antonio Express-News and San Antonio Business Journal as an exemplary employer, given the Fiber-to-the-Home Council’s Chairman’s Award, received a NTCA TeleChoice Award and twice named winner of the Broadband Multimedia Marketing Association’s Marketing Excellence Award. http://www.gvtc.com

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