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    <title>Phaseware, Inc. Announces Tracker Ondemand:  Web-based Customer Support Software from PhaseWare, Inc.</title>
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        <![CDATA[  <P>PhaseWare Tracker OnDemand has all the power of Tracker brought to you over the web. (PRWeb Aug 26, 2009)</P>
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    <title>PhaseWare, Inc. Releases Tracker 4.0: Now Offering Live Chat</title>
    <link>http://www.prweb.com/releases/customer-support/incident-management/prweb2231084.htm</link>
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        <![CDATA[  <P>PhaseWare, Inc. is releasing Tracker-Self Service Center V4.0.  Tracker and Self Service Center will now offer Live Chat. Event Engine email appointments, assignment of multiple email addresses to a single contact, and customization of the Tracker screen upon start-up are additional new features. (PRWeb Mar 14, 2009)</P>
        <P>Read the full story at <a href="http://www.prweb.com/releases/customer-support/incident-management/prweb2231084.htm">http://www.prweb.com/releases/customer-support/incident-management/prweb2231084.htm</a></P>]]>
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