Ernan Roman Direct Marketing - PRWeb Press Release Group http://www.prweb.com Ernan Roman Direct Marketing - Powered by PRWeb en xml@emediawire.com xml@emediawire.com 30 Relationship Marketing Expert Ernan Roman Introduces 7-Point Customer Service Bill of Rights http://www.prweb.com/releases/Customer_Service/Bill_of_Rights/prweb534065.htm A recent national survey conducted by Ernan Roman Direct Marketing has generated important findings which quantify the significant damage resulting from poor Customer Service Call Center experiences. As a result of these findings, Ernan Roman Direct Marketing has introduced a 7-Point Customer Service Bill of Rights. (PRWeb Jun 19, 2007)

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]]> Tue, 19 Jun 2007 07:00:00 GMT http://www.prweb.com/releases/Customer_Service/Bill_of_Rights/prweb534065.htm Powerful Fortune-Tested Opt-In Marketing Now Available for Small and Medium Sized Businesses http://www.prweb.com/releases/opt-in_marketing/Ernan_Roman/prweb526943.htm Ernan Roman launches 3-step program for direct marketing. Opt-In Marketing is achieving double-digit response rates. (PRWeb May 23, 2007)

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