picoXpert - PRWeb Press Release Group http://www.prweb.com picoXpert - Powered by PRWeb en xml@emediawire.com xml@emediawire.com 30 Call Center example for picoXpert® v.1.04 Released http://www.prweb.com/releases/2004/02/prweb105868.htm Picodoc Corporation announces the Call Center assistant, a new example knowledge base for its picoXpert® tool. This example demonstrates a simple guidance application expert system that aids new customer support personnel in handling incoming calls. (PRWeb Feb 19, 2004)

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