Welcome Relief for Bewildered Computer Users...Demystifying Your Computer Class Series Coming to Copperas Cove

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Garner Management Services, Inc. invites cooperation from local ministries, community agencies and businesses to help local residents improve computer related skills by providing non-traditional hands-on classes to develop and enhance basic computer skills as well as build the confidence and computer literacy of the home user.

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Garner Management Services, Inc. (GMS) will hold the first of nine in a series of classes entitled “Demystifying Your Computer” beginning on Monday evening, August 23, 2004 at the Copperas Cove Economic Development Corporation (EDC) at 201 S. First Street in Copperas Cove. The goal of these courses is to give the computer user a new sense of being in control. You should take these courses if you regularly use a desktop computer but find that sometimes the computer's behavior seems like magic to you. If you are pleased when you get the expected result, but frustrated and clueless when something unexpected happens, these classes are for you.

Become an empowered and self-reliant PC user. These fun and interactive workshops for non-technical computer users will be presented in 3 to 4 hour sessions with rotating weekday daytime and evening sessions, in order to encourage participation by working adults and parents of school-age children. Additional locations and session times will be added if there is sufficient demand.

CEO Jaime Garner said, “Since the advent of "easy" user interfaces we've been running into more and more non-technical computer users who find themselves in trouble and have no idea what to do. Based on these experiences, we decided to depart from our long-standing focus on information systems professional skill development and to offer a short course for people who have no technical background. That might include managers, administrative staff, writers, lawyers, and other end users from all areas. But not dummies.”

Pending final calendar approval by the EDC, classes will be held on Monday evenings starting August 23 at 6:00 p.m. and on Tuesdays starting August 24 from 10:00 a.m. until 2:00 p.m. Please be aware that one or two class sessions may have to be rescheduled due to prior reservations of other groups using the EDC conference room.

Course Titles in the Series include: “Demystifying Windows”, “Demystifying Hardware and Software”, “How to Add Peripherals (Or What is a Peripheral and Why Would I Add One?)”, “The Office Suite Simplified” (Breakout Series will include sessions on Word, Excel, PowerPoint, Outlook, Access and Front Page), “How to Find Anything: Internet Search and Research”, “How to (Heart) Your Internet Connection (WiFi, Satellite, Cable, DSL and Dial-Up)”, “Demystifying e-Mail”, “Viruses, Bugs and Spam – How Not to be a Victim”, and “How to Survive (and Recover from) a Crash”.

GMS features small class sizes, flexible scheduling, and in-home or in-office staff training on a broad range of non-core business operations and career development subjects as well as project management and technical support for business systems and networks.

Class registration fees for the “Demystifying Your Computer” series start at $20.00 per course title or $160.00 for the entire series if you pre-register on or before August 16th. Participation is limited to a minimum of 4 and a maximum of 12 students per session. Late registration, subject to availability, will be $28.00 per course title. Participants will receive a certificate of completion for each class and an award for completing the whole series. Registration for the following series will begin on September 16th for classes beginning in October.

In order to make the classes most accessible to users with the highest need for this type of instruction, GMS is inviting participation from local ministries, agencies and businesses who would like to host additional or customized training sessions at their locations, or to sponsor childcare, transportation and fee scholarships for workshop attendees who require these services.

Garner Management Services, Inc. is a woman-owned technology services company offering in-home and in-office training and PC and Network technical support and installation, as well as motivational training and seminars in non-core business operations and career development skills.

CEO, Web Developer and Instructor, Jaime Garner, has a 20-year history as a business professional in supervisory, organizational development and team leadership roles and has a B.A. from the University of Maryland. She was an instructor and contributing author for a former New Computer Users forum on MSN.com and prior to moving to Texas was a Lead Technician for Federal Express in Los Angeles. A professional web developer, she has worked on backend development teams and performed usability studies on such websites for companies such as MSN.com, Beckman Coulter, Power-One and NMB Technologies Corp and was formerly the Los Angeles Expert for Myria Media’s GeoParent.com.

Technology Services Director, Project Manager and Instructor, Ron Garner, has a Bachelor of Science Degree in Information Technology from the University of Phoenix. He is a member of The Technology Council managed by Gerson Lehrman Group, a global network of industry professionals providing consulting to leaders in the investment community. Ron previously owned a successful electronics engineering firm in California. Ron has been a Systems and Network Administrator and Tier Three Technical Support for small businesses, educational facilities and Fortune 500 companies including Lennar Homes and Federal Express since before Al Gore invented the Internet. (In fact, the Internet was really Ron’s idea – if only he’d gotten a patent!)

Garner added, “We are highly appreciative of the resources and support we have received from the Copperas Cove Economic Development Corporation and the Small Business Development Center of McLennan Community College in Waco, which provides support for small business owners in Killeen and Copperas Cove. Both of these agencies have been invaluable in helping us to define and fine tune our operations to meet the needs of the local community.”

For more information about GMS, call 254-258-1668 or leave a message toll free at 877-759-5814. Visit http://www.garnermanagement.com for more information or to register online. To inquire about Small Business Development Center services in Copperas Cove call 1-800-349-SBDC (7232) for an appointment.

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