Allen Bonde Group Launches New Advisory Services Packages, Grows Client Base by Over 100% in 2004

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New retainer services provide ongoing market insight and an affordable way to begin accessing ABG's expertise.

Allen Bonde Group, Inc. (ABG), a management consulting and strategic advisory firm recognized as the leader in best practices for solving the self-service paradox(sm) has launched a series of new packaged advisory services to complement the firm's project-based consulting. The new retainer services provide ongoing market insight and an affordable way to begin accessing ABG's expertise. Targeted at software vendors looking to profit from emerging business models or markets, or user organizations seeking to understand best practices and build momentum for technology initiatives, ABG's advisory services offer on-call access to the firm's experts, and include one or more executive planning sessions to help validate key strategies and identify new opportunities and approaches for growth.

With ongoing coverage of over 150 vendors in key market sectors such as business intelligence, CRM, search and support automation, and proprietary studies of industry-specific technology adoption, ABG has been recognized as the leading authority on self-service applications and new user-centric computing models. The firm's expertise in the self-service space has been featured in CRM Magazine, and other publications, and tapped by the Service and Support Professionals Association (SSPA) for its new customer self-service training program.

New Advisory Service Packages

Through the firm's new advisory services packages, organizations will now have a simple and affordable way to work with ABG as their on-call advisor. These packages include:

A stand-alone strategy day, including delivery of a half-day session with ABG experts, a wrap-up call, and delivery of findings and recommendations,

3-month advisory service, including one strategy day, 12 hours of on-call inquiry time, and early access to ABG studies, and

6-month advisory service, including two strategy days, a company or customer case study, 18 hours of on-call inquiry time, and early access to ABG studies.

2004 Milestones and Highlights

ABG continues to focus on delivering tailored market strategy, sales and marketing tools and training, technology planning, and partnership and M&A advisory engagements to leading technology and financial services organizations. In 2004, ABG achieved a number of milestones which give the firm significant momentum in 2005. These include:

The launch of the firm's M&A advisory practice, led by investment banking and consulting veteran Rudy Minar, who joined ABG after holding senior positions at CIBC World Markets, Oppenheimer and Accenture,

growth of over 100% in the firm's client base, with the addition of 18 new accounts including BroadVision, Genesys Labs, Kanisa, Motive, Quadstone, RightNow and Symantec,

widespread industry recognition and coverage of ABG in publications including CBS, DM Review, eWeek, Internet Retailer, NetworkWorld and, and

presentation of the highly rated Self-service Readiness Workshop at the SSPA Conference in Savanna, acting as co-host of the Enterprise Software Summit in Sundance, Utah, the delivery of keynote talks at several corporate user meetings, and being selected to judge a leading publication's "product of the year."

About Allen Bonde Group, Inc.

Founded in 2001, Allen Bonde Group, Inc. is a management consulting and strategic advisory firm focused on the enterprise software market and the impact of emerging business models and technologies. ABG consultants and analysts are widely recognized as thought leaders, and have been quoted in more than 150 publications worldwide. During the past 3 years, ABG has served 9 out of the top 10 Web self-service vendors and 2 out of the top 5 US banks, and has been invited to present at numerous industry events hosted by organizations including the American Marketing Association, DCI, Enterprise Software Summit, the SSPA, and TechTarget. For more information please contact ABG at 508-626-0100 or visit ABG online at

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