Noida, India (PRWEB) April 28, 2005
LiveTravelChat.com (LTC) announces the launch of the first free outsourcing service for the travel industry, available at http://www.livetravelchat.com. The Indian outsourcing company is the first to offer specialized travel-related back-office support operations by highly-skilled professionals free of charge and stands to revolutionize the outsourcing industry.
Explaining why travel professionals would want to have LTC's live support on their website, company CEO Saurabh Dadu said, "There is immense competition in the online travel industry with almost every website offering neck-to-neck deals. Explaining to website visitors the advantages of a deal and then eventually converting the non-paying visitors into paying customers is a difficult but very important task."
Using LTC's services, travel companies have access to a secure customer service platform which allows them to give their clients the advantage of timely and in-depth knowledge of the services, which is instrumental to expanding customer base.
Until now, companies wishing to provide round the clock customer services, whether in-house or outsourced, had to invest heavily in developing solutions that meet industry needs and in the ongoing cost to train the employees and maintain the system. With LTC, companies can now do away with all such costs as the site has been specifically designed for the online travel industry using the latest state-of-art technology.
The company has setup a website http://www.newtravelagent.com as a proof of concept for LiveTravelChat. Free customer support services are delivered using the text chat delivery media. The company also offers paid subscription plans for chat and email as well as voice support with local telephone numbers available for most North American as well as European countries.
LiveTravelChat will support its free service by cross selling other travel related services to customers during the support sessions. These services will not be of a competing nature, hence simultaneously protecting the interests of the website owners. The paid version of the LiveTravelChat service comes free from any cross-selling or advertising.
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