15 Hotels, Resorts and Conference Centers Install Maestro Enterprise in 3rd Quarter

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6-Property Les Hotels Jaro Chain Implements Maestro Multi-Property PMS, Sales & Catering, CRO, ResEze Internet Booking.

NORTHWIND, a provider of enterprise property management and reservation solutions for hospitality, announced today that nine full-service hotel, resort and conference center properties installed the Maestro Enterprise Suite with Front Office, Sales and Catering, Condo/Timeshare Management and other modules to automate property operations in third quarter 2005. NORTHWIND also reported the six-property Les Hoteles Jaro luxury boutique chain in Quebec, Canada completed installation of the Maestro Multi-Property Suite with Front Office, Sales & Catering, Central Reservations and the ResEze Internet booking engine for all properties, and centralized systems on a secured Maestro single-image database server.

Seven independent properties going live with the Maestro Enterprise Property Management suite include the Five-Diamond Stein Eriksen Lodge in Deer Valley, Utah; the 265-room Hotel Contessa in San Antonio, Texas; The Timbers Hotel Denver in Colorado; the Four-Diamond 271-room Washington Duke Inn and Golf Club in North Carolina; the Winthrop Rockefeller Conference Center in Morrilton, Arkansas; the exclusive Grand Lodge Crested Butte in Colorado; and the Cascades Casino Hotel & Conference Center in Langley, British Columbia.

Further, the Hotel San Remo in Las Vegas, currently in renovation, will reopen in early 2006 as The Hooters Casino Hotel with Maestro Enterprise Front Office, Sales and Catering and the ResEze Web Booking Engine. The property is planned to feature a 30,000 square foot "Hooters" themed casino floor and 696 state-of-the art guest rooms. The luxury Harrison Beach Hotel in British Columbia also implemented Maestro Front Office to automate resort operations.

Additionally, Les Hotels Jaro, a full-service luxury boutique chain with six hotels totaling nearly 1,000 rooms, completed installation of the Maestro Enterprise Multi-Property Suite to automate all hotels on a secured single-image database. All the chain’s properties are full service and carry a 3- or 4-Star rating. Hotels include the Sir Wilfred Auberge Sante-Foy, The Hotel Quebec Inn, The Hotel Plaza Quebec, The Hotel Quebec, The Hotel Palace Royal, and The Hotel Lindbergh. All properties are located in Sante-Foy, Quebec.

NORTHWIND’s president of US operations, Warren Dehan, said, “Full-service hotels, resorts, conference centers and property chains universally recognize the need to leverage leading edge technology to improve efficiency, optimize rates, and reach guests through the Internet. NORTHWIND focuses on providing clients with applications that maximize staff productivity and increase property profitability, and we are gratified the industry supports this strategy. All of us at NORTHWIND join in welcoming our new users to the Maestro family.”

Maestro Enterprise Suite

The Maestro Property Management Suite combines a full-function Front Office system in use by hotels from 3,500 to 25 rooms with a family of robust modules that includes Maestro GDS+ -- an online, real-time reservation engine with integrated Yield Management to maximize ADR for virtually all eReservation channels; Maestro Owner Management – fully integrated ownership accounting functionality for asset performance reporting; Maestro Sales & Catering -- manages group-convention sales and function rooms, whether at one property or a portfolio of hotels; ResEze Web Booking Engine - enables independent and multi-property hotels to take advantage of the growing online revenue opportunity by providing tools for guests to book their own reservations from an operator’s website; Maestro Yield – a revenue manager that makes sophisticated strategies easy for multiple booking channels at one or more properties; Maestro Analytics -- a complete business intelligence software suite that lets end-users interactively analyze critical business information; Maestro CRM – gives managers the information to make the best business decisions for booking new business; Maestro Club/Spa – enables resorts, hotels and clubs to schedule facilities and activities with real-time integration to all other modules. Also available is Maestro CRS, which supports a two-way interface to corporate sales offices and Maestro Multi-Property, and is used by many multi-property operating companies and corporate reservation facilities. The system supports a number of properties on a single server with a single database, or each property can rely on its own server with all files being replicated at the central corporate offices.


NORTHWIND, known in the hospitality industry for its service and state-of-the-art technology, is widely respected for providing hotels, private organizations, and corporate management companies with flexible software solutions that increase efficiency and improve profitability.

Based in Markham, Ontario, Canada, with a network of dealers and offices worldwide, NORTHWIND is a leading supplier of software for all types of hospitality operations including hotels, resorts, timeshares, condominiums, seminaries, state parks, and clubs. Maestro applications are engineered for operators who need to manage their enterprise in a real time environment for the utmost operational control and profitability. Designed to maximize the efficiency of any size single hotel or multi-property enterprise, NORTHWIND's Maestro solution offers the most productive working environment, which includes the following suite of products: PMS, Sales & Catering, Club/Spa Management, Corporate Reservations Office, Multi-Property Management, Condo/Owner Management, Yield Management, POS & Online Table Res, GDS Connectivity and ResEze Internet Reservations. This comprehensive multi-platform (Windows 2000/XP, Unix/Linux, Terminal Server & Web Enabled) suite is recognized as the solution of choice for progressive and demanding organizations. NORTHWIND is a total solution provider that offers leading-edge technologies, and unparalleled training and support.

At IHM&RS 2005 in New York City be sure to visit the NORTHWIND team at Booth 3038 to receive a complete Maestro demonstration.


Audrey MacRae – Director, Sales & Marketing


60 Renfrew Drive, Suite #235

Markham, ON L3R 0E1

Phone: (905) 940-1923 ext - 246

1-888-NORTH88 (667-8488)

Fax: (905) 940-1925


Media Contact

Julie Keyser-Squires

Softscribe Inc.

Phone: 404-256-5512


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