Combining Centennial's expertise in dynamic IT asset management with LiveTime Software's robust customer service and support software creates a compelling solution for organizations looking to obtain an accurate view, and consolidated management of all strategic assets.
Newport Beach, CA (PRWEB) November 9, 2005
LiveTime Software, a leading provider of Java based service management software, and Centennial Software, the leading point-solution of network discovery and IT asset management, have agreed to expand their partnership to significantly enhance the auto-discovery and tracking capabilities available to LiveTime customers.
LiveTime’s configuration management database (CMDB) capabilities provide a detailed catalog of an organization’s IT environment. Combined with Centennial Discovery, customers will also be able to automatically discover all software and hardware infrastructure items available across the network. More specifically, Centennial Discovery helps identify the physical location of the network devices on Ethernet networks, audit all corporate hardware and software across the network and access software usage information.
"Understanding what hardware and software resides on the network is the first step in the asset management lifecycle," said Brian Hranka, vice president of OEM programs at Centennial Software. "Combining Centennial's expertise in dynamic IT asset management with LiveTime Software's robust customer service and support software creates a compelling solution for organizations looking to obtain an accurate view, and consolidated management of all strategic assets.” LiveTime’s pioneering asset management integration engine (AMIE) is the key to the success of this partnership, ensuring seamless integration and operation.
"The LiveTime CMDB provides configuration management capabilities within LiveTime Help Desk, and this partnership with Centennial expands that to enable our enterprise customers’ automatic access to valuable corporate IT assets,” said Kerry Butcher LiveTime Software’s executive vice president of global marketing. “In pairing with Centennial, a recognized leader, LiveTime further demonstrates its commitment to providing customers with a broad range of options for their Service Desk requirements."
About Centennial Software
Centennial Software is a leading developer of IT asset discovery and security management solutions with more than four million licenses sold to blue-chip organizations around the world. Available through a global network of resellers and market-leading OEM vendors, Centennial Software’s solutions are designed to help organizations better manage their IT infrastructure, maintain compliance and reduce operational risks. The company operates offices in the USA, UK, Germany and Australia. For more information, visit http://www.centennial-software.com
About LiveTime Software
Headquartered in Newport Beach, California, LiveTime Software, Inc. is a vendor of J2EE-compliant, web-based service desk, help desk and support automation software for medium to large enterprises. Many global 2000 organizations and educational institutions use LiveTime’s vendor-neutral solutions to lower their costs and improve customer satisfaction. Founded in 1999, LiveTime Software is a privately held firm with offices in the United States, Australia and the United Kingdom.
For more information, visit http://www.livetime.com
Media Relations contacts
Europe: Mike Fellows
Suite 5, 107 Promenade,Cheltenham, GL50 1 NW, United Kingdom
Phone: +44 (0) 1242 580090, Fax: +44 (0) 1452 700150
USA: Bill Gram Reefer
Suite 255, 4100 Newport Place, Newport Beach, CA 92660, United States of America
Phone: +1-949-752 1660, Fax: +1-949-752 1649
Asia Pacific: Kerry Butcher
Level 5, 22 William Street, Melbourne, VIC 3000, Australia
Phone: +61 3 9620 7588, Fax: +61 3 96207533
LiveTime and the LiveTime logo are registered trademarks of LiveTime Software, Inc. Other company and product names may be trademarks of the respective companies with which they are associated.
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