TouchStar Software Receives Honor For Innovative Agent and IVR Features

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Winner of Collection Advisor Magazine's 2005 Top 100 Collection Technology Products Award.

Collection Advisor magazine recently announced its selection of TouchStar Software as one of the winners of the Top 100 Collection Technology Products for 2005. All of the honorees “represent...companies who present true innovation and insight within the industry,” says Collection Advisor Editor/Publisher T. Allen Rose. “On behalf of the magazine, we are very pleased to bestow this honor on these very worthy companies.”

Tiffany Kreinbrink, Vice President of TouchStar Software’s Collections’ division lead a workshop at the 2005 CAT Expo, as well as accepted (along with Steve Bederman, President & CEO) TouchStar Software’s award:

It is always a pleasure to be recognized for the effort that we at TouchStar Software make to deliver on our promise to our customers. In addition to leading a seminar on [title of seminar], TouchStar Software sponsored an awards’ reception, which gave us a face-to-face opportunity to express our gratitude for this Collection Advisor magazine honor. We also had the opportunity to share our vision for the future of collections’ activities driven by high-level call center performance.

The Top 100 Collection Technology products were spread across thirteen categories, including Predictive Dialers and Interactive Voice Response (IVR). TouchStar Software was selected for innovations in its Agent and IVR technologies. These features represent the high-standard offerings we strive to duplicate across-the-board. All-in-all, the 2005 CAT Expo was a tremendous success for TouchStar Software—we are humbled by this honor and motivated to continue our work to develop cutting-edge dialer software solutions.

About Touchstar Software

TouchStar Software Corporation is a privately held developer of software based contact center solutions with headquarters in Denver, Colorado, and offices now in New York, New York; Leeds, England; and, Manila, Philippines, providing around the clock customer support. For more information, contact Shawn Suhrstedt.

About Collection Advisor Magazine

Collection Advisor magazine, now in its fifth year of publication, is a national, bimonthly publication addressing collection management and technology in the profession. Each issue includes features and news about collection operations in companies and at agencies, reviews of software systems and collection tools, and opinion columns by many of the profession’s most influential experts. A comprehensive list of the top 100 collection technology products will be featured in the magazine’s January/February 2006 issue.


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Tiffany Kreinbrink