New Aircraft Maintenance Technology Developed To Reduce Airline Flight Delays & Cancellations By 50%

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While the airline industry faces mounting pressures to improve on-time performance while at the same time responding to the call for rock bottom fares, the logistics of doing so present complex challenges which often result in lengthy and costly delays which frustrate both airlines and passengers. AireXpert Technics has developed collaborative technology which aims to reduce the duration of technical flight delays by as much as 50 percent.

AireXpert Technics, Ltd. today announced the release of its AOG Onsite™ Collaboration Technologies service, which allows airline and OEM technical support centers to view live video and collaborate in real time with aircraft mechanics and engineers in the field. The primary objective of the bundled technology is to proactively drive down the duration of flight delays and cancellations. The leading US manufacturer of commercial aircraft estimates that the cost of flight delays can reach $150,000 per occurrence.

Unlike delays attributed to air traffic control or weather related issues, mechanical delays pose unique complications. “The current industry climate forces airlines to rely on a minimal and often inadequate maintenance support structure within many markets that they serve,” stated Chris White, AireXpert spokesman. “In areas such as maintenance, which require highly skilled technical personnel and expansive inventories of spare parts, unplanned mechanical events often require a lot of reactive, last-minute scrambling and time consuming contingency planning while the necessary resources are assembled.” A senior executive of a large US airline concurred by adding, “Our first priorities are quite obviously safety and on-time performance, so it’s absolutely imperative that we have access to the leanest and most effective technology to handle unplanned maintenance events. We consistently struggle to manage technical issues, and most notably those that occur in our non-hub markets. That’s where we feel the most pressure, and when we encounter problems, we need to recover quickly to avoid incurring substantial losses.”

The AOG Onsite™ system is designed primarily for front-line support personnel such as airline maintenance controllers & related technical experts who typically have the most communication and interaction with mechanics in the field.

Founded in 2005, AireXpert Technics is a privately held company with an experienced management team, and is set to begin field trials with a select group of forward thinking airlines. More information regarding AireXpert Technics and AOG Onsite™ can be found at


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Andrew Hakes