Whitehill Helps Ameritas Group Dynamically Generate Policy Documents for Easy Customer Access

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Insurer expects to save significant postal costs.

Other companies that we looked at had similar products, but they lacked knowledge of the types of documents we wanted to produce. It was clear that Whitehill had significant expertise to offer.

Whitehill Technologies, Inc. today announced that Ameritas Group is using software from Whitehill Technologies to generate policies, certificates and ID cards for its group customers.

“Ameritas sets itself apart by having very flexible systems,” said Rod TerMaat, Business Analyst, Ameritas Group. “We don’t have any ‘canned’ products. We go above and beyond, customizing each of our group plans to meet an employer’s specific needs.”

Such an agile business model requires agile systems. Ameritas is using IStream Publisher from Whitehill Technologies to generate custom-tailored policy documents, as well as certificates and ID cards for each individual member.

“We chose Whitehill because of their experience with insurance and financial services,” said TerMaat. “Other companies that we looked at had similar products, but they lacked knowledge of the types of documents we wanted to produce. It was clear that Whitehill had significant expertise to offer.”

Ameritas stores the generated documents in an electronic repository, and displays them online through a secure web portal. This gives customers instant, easy access to their documents, and has resulted in significant savings for the insurer.

“Postage is an incredible cost in our industry,” TerMaat said. “We spend a significant amount of money every year mailing out certificates. We hope to eventually save a large percentage of that expense.

“Whitehill is always willing to help us find new and better solutions,” TerMaat continued. “We’ve developed a good relationship. They’ve become the experts in finding the best way to accomplish what we need to do.”

“This is the kind of customer success story we pride ourselves on here at Whitehill,” said Paul McSpurren, President & CEO, Whitehill Technologies, Inc. “We strive to create a delighted customer on every project, and we find it very gratifying that Whitehill has been able to help Ameritas improve its operations and accelerate its business.”

For more information on how Ameritas is using IStream Publisher, please visit http://www.whitehilltech.com/stories/Ameritas_Group.pdf.

About Whitehill Technologies, Inc.
Whitehill Technologies, Inc. develops and implements document and compliance automation solutions that help customers accelerate key business processes. More than 1,000 customers in 45 countries have used Whitehill software, including half the largest 100 insurers in North America and two thirds of the largest 250 law firms in the world. Headquartered in Moncton, New Brunswick, Canada, Whitehill is a privately held company with 200 employees in Canada, the United States and the UK. For more information, please call 1-888-944-8344 or visit http://www.whitehilltech.com.

About Ameritas Group
Ameritas Group is one of the nation’s leading providers of dental and eye care products and services. With more than 30 years of experience in group dental and nearly 20 years of experience in group eye care, Ameritas Group serves more than 41,000 employer groups covering 3.5 million insured members nationwide. In New York, products are offered through First Ameritas Life Insurance Corp. of New York. http://group.ameritas.com

For further information, or to arrange for interviews, please contact:

Lynne Reid
Media Relations Specialist
Whitehill Technologies
888-944-8344 x521
lreid @ whitehilltech.com


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