VOIP Solutions - Predictive Dialer Integration with Oracle's Contact Center Anywhere

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Promero announces the successful integration of Oracle's Contact Center Anywhere, its ProStar CRM, ProStar Lead Manager software and its channel partner Nexogy VOIP solution provider to serve the SOHO (small office, home office) and SMB call center service providers.

Promero, a member of the Oracle Partner Network today announced the successful integration of Oracle's award winning call center software, Contact Center Anywhere with Promero's ProStar CRM, ProStar Lead Manager and Nexogy's VOIP softphone solution. Promero markets the integrated turnkey solution as ProStar OnDemand http://www.promero.com/ondemand.asp

Contact Center Anywhere is a web based virtual call center software that offers a complete inbound, IVR, ACD, call recording, whisper coaching along with outbound predictive dialer and preview dialer.

ProStar CRM and Lead Manager are Promero's customer relationship management and proprietary intelligent lead distribution software titles.

Nexogy is a Promero preferred channel partner that has worked closely over the past year to certify and provide a cost effective VOIP call delivery solution that enables small to medium size call centers the ability to rapidly expand with the addition work-at-home or remote agents with the system.

"The successful certification of the unified platform provides call center owners and managers with access to best of breed award winning technology for a fraction of the cost of other hosted solutions," said Gregg Troyanowski, president of Promero. "In the past, poor voice quality via VOIP has been a recurring an issue. With Nexogy and Oracle, the voice quality is exceptional and the stability is virtually 100%."

About Promero, Inc

Founded in 2001, Promero http://www.promero.com is a member of the Oracle Partner Network and is a leading application service provider of Internet-based call center, CRM and lead management software. Promero headquarters is located in Pompano, Florida. Telephone: 954-935-8800.


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Gregg Troyanowski
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