Blacksburg, VA (PRWEB) November 14, 2007
Internet Databases is proud to announce that Ligo Products has selected FurnishWEB to satisfy their sales force collaboration requirements. The extranet system, FurnishWEB, pushes the manufacturer's critical order and product information to the internet making it available to password protected users online.
According to Kenneth Huang, vice president of operations, the company's goal is to make doing business with Ligo Products as easy as possible for its customers. "FurnishWEB helps us accomplish this by providing a state-of-the-art service that streamlines the sales support functions and it is very easy to use. By logging into a secure account from the Ligo Products website, sales representatives can explore a wide range of data that until now was only accessible through the corporate office."
FurnishWEB is a furniture industry web service designed to automate the sales and customer service functions for furniture manufacturers and importers. FurnishWEB makes critical information available online by linking to data such as orders, customers, invoices, and inventory from back-office accounting packages. By invitation, sales representatives have self-service access to their associated data; eliminating the need to make a phone call, send a fax, or email the factory.
"Customer service phone calls, order acknowledgment mailings, producing and emailing sales reports; these processes are time-consuming and the data can get stale," says Mr. Huang, "but using FurnishWEB, our sales force can access timely and accurate information anytime, anywhere via the internet."
"We are very excited to add Ligo Products to our growing list of clients," says Barry Welch, President of Internet Databases Corporation and creator of FurnishWEB. "The furniture industry is changing rapidly and FurnishWEB is proving to be a fabulous tool for manufacturers looking for ways to work more effectively in this new environment."
About Ligo Products:
Ligo Products has been one of America's leading importers of solid wood furniture during the past 15 years. Founder and president, Dr. S. S. Lee, began importing furniture from Thailand in 1989. Since that time Ligo's product line has grown to include casual dining, occasional tables, barstools, and game sets. Ligo's warehouse facility is centrally located in Mokena, IL and has 350,000 square feet of storage and assembly space.
About Internet Databases:
Internet Databases of Blacksburg, Virginia is a custom web development company that has been serving the furniture industry since 1999. The internet software provider develops custom solutions that enhance customer relationships through business-to-business transactions, sales force automation, online catalogs, and online order processing. FurnishWEB is an order management extranet targeted at domestic furniture manufacturers and importers. The subscription-based application has features that include online order entry and status; product information and inventory status; photo library and sales and management reporting.
For more information visit http://www.furnishweb.com.