Healthcare Webinar: The Role of Retail Clinics in the Healthcare Continuum

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Retail clinics -- filling an aching gap in healthcare access or diluting the quality of patient care? While the debate over retail clinics continues, hundreds of low-cost, no-wait clinics open their doors each year, with varying degrees of success. During "The Role of Retail Clinics in the Healthcare Continuum: Creating Strategies and Partnerships To Meet Consumers' Demand," a webinar on February 20, 2008, the Healthcare Intelligence Network (HIN) will present case studies from two healthcare organizations already in the retail clinic space.

Many hospitals, health plans and physicians are weighing the implications of retail clinics on their business and patient care. Some health systems are hedging their bets by launching their own clinics, while insurers are including selected retail clinics in their provider networks. "The Role of Retail Clinics in the Healthcare Continuum: Creating Strategies and Partnerships To Meet Consumers' Demand," a February 20, 2008 webinar, will examine the impact of retail clinics on healthcare providers and payors and present two case study responses to this growing marketplace trend. For more information, please visit

  • Scheduled Speakers: Dr. Thomas N. Atkins, medical director of Sutter Express Care, drugstore-based medical clinics that are part of Sutter Health's network of hospitals and doctors serving Northern California, and Dr. Steven Goldberg, corporate medical director at Humana, which includes MinuteClinic in its provider network.
  • Conference Highlights: advantages and disadvantages of retail clinics and what this means for all stakeholders; how to take advantage of the opportunities that retail clinics offer; which factors to consider when deciding to partner with a retail clinic; ensuring the quality and continuity of care for members and patients seen in retail clinics; and how retail clinics will evolve in the future.
  • Target Audience: presidents, chief executive officers, chief financial officers, directors of strategic planning, directors of marketing, business development executives, medical directors and physician leaders, and clinical affairs and quality improvement executives.
  • Webinar Formats: 90-minute live webinar on February 20, 2008 includes a 30-minute Q&A; "On-Demand" rebroadcast available February 22, 2008; 90-minute recording on CD-ROM with printed transcript available March 7, 2008. For conference details, visit

Quote attributable to Melanie Matthews, HIN Executive VP and COO:
"New research supported by The Commonwealth Fund found that the United States places last among 19 industrialized countries when it comes to deaths that could have been prevented by access to timely and effective healthcare. While primary care providers are struggling to address this need, the reality is that consumers are also turning to retail clinics, which offer a low-cost, no-wait alternative. These clinics will likely remain part of the healthcare landscape at least until new models of primary care can be developed."

Please contact Patricia Donovan to arrange an interview or to obtain additional quotes.

About the Healthcare Intelligence Network:
HIN is the premier advisory service for executives seeking high-quality strategic information on the business of healthcare. For more information, contact the Healthcare Intelligence Network, PO Box 1442, Wall Township, NJ 07719-1442, (888) 446-3530, fax (732) 292-3073, or visit


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Patricia Donovan
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