Tempe, AZ (PRWEB) February 20, 2008
Calibrus Inc., the industry leader in third party verification services, today has announced the availability of "ClickTalk" a new service offering which offers Click to Call Functionality. The Calibrus "ClickTalk" allows customers to place a button or icon on their website or web listing that will allow customers to contact them via the telephone automatically. The moment the customer presses the Click to Call button a pop-up appears so that they can enter their phone number. Once they do, and hit submit, the Calibrus system places an outbound call to them and once they've picked up and indicated they are ready to speak, Calibrus places a call to the client's pre-programmed number and connects them with the customer.
"Our launch of Calibrus' 'ClickTalk' functionality will allow us to expand our services and penetrate new markets," says Tom Harker, Chief Technology Officer (CTO) of Calibrus. Click to call functionality can be used in numerous ways, it can protect clients and customers telephone number on dating and classified sites. It can help websites save sales and customer abandonment by launching a pop-up with the Calibrus Click to Call button on it allowing the customer to call if they have questions before they leave the website. Or it can allow businesses to separate and direct calls to different departments using different buttons for each on their website instead of forcing the customer to wade through an IVR, interactive voice response.
Calibrus is an industry leading managed services outsourcing vendor, specializing in Third Party Verification, Hosted Call Recording and IVR Services. Calibrus has developed exceptional experience in call recording, regulatory compliance calls and IVR use and functionality in it's nine years of operation. Over this time, Calibrus has earned the trust of the nation's largest Telecom, Cable and Insurance companies, and has processed and recorded over 40 million live agent and IVR calls. For more information on Calibrus, call 866-225-4278 or visit the Calibrus website at http://www.calibrus.com.
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