Skywire Software’s Odyssey 2008 a Success for Customers and Company

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Company wraps up inaugural user conference, thanks customers for loyalty and support

Skywire Software, a leading global provider of software and services to key vertical industries, concluded its inaugural customer conference, Odyssey 2008, thanking customers for their participation, idea sharing and ongoing support. The three-and-a-half day event underscored Skywire Software’s focus on customers, giving attendees the opportunity to share success stories and best practices through networking and training, as well as offer input on the company’s products and services.

The gathering drew customers from around the globe, including North America, the United Kingdom and South Africa. More than 400 people attended the conference, which opened with a presentation from Skywire Software’s President and CEO, Patrick Brandt, and other senior executives. Brandt shared the company’s vision of its future direction, including its commitment to continuous innovation to meet the evolving business needs of its customers.

“We were very impressed with the company’s vision for the future,” said Harold Waibel, lead application developer, American Modern Insurance Group, and president of Skywire Software’s customer advisory council. “It’s clear that Skywire Software is thinking about the latest market trends in the industries it serves. The company has a tremendous depth of subject matter experts on staff, and they are continually updating and improving their products to meet our business needs.”

In keeping with the focus on innovation and future direction, the theme of Odyssey 2008 was “Past, Present and Future,” highlighting the company’s course since the strategic acquisitions of Docucorp International, Whitehill Technologies and Integrated Insurance Technologies (IIT) in 2007. Odyssey 2008 combined the best elements of Docucorp’s annual Docugroup meeting, the Whitehill Connections user group, and IIT GA User Group meeting, along with Skywire Software’s own unique brand of customer-centric innovation.

The company’s focus was echoed in an inspiring presentation led by Rand Stagen, senior partner of the Stagen Leadership Institute, who challenged attendees to strive for the next-level of performance and to think differently through innovation.

The conference included more than 70 breakout and panel presentations, ranging from the analysis of insurance trends and priorities by industry advisory firm Celent, to the latest technologies empowering business users in the document automation process. More than a dozen customers shared case studies and best practices with the audience. Several customer advisory board sessions provided clients the opportunity to provide input on the future direction of Skywire Software’s products.

Training sessions also provided the opportunity for customers to learn how to better leverage the latest features in Skywire Software’s products. Roundtable sessions enabled them to exchange ideas and best practices with other customers and the company’s employees, including product managers, technical experts, and executives.

Event sponsors included IBM, Guidewire Software, CSC, ImageRight, AgencyPort, Superior Mobile Medics, CDP Communications, Gunther International and Microsoft. Sponsors and partners presented on a wide range of topics, from migrating legacy document systems to the imperative for insurers to move towards a single, Web-based rating engine.

“Skywire Software would like to thank each of our customers who participated, for sharing valuable insights and giving us the opportunity to learn from each other,” said Wendy Gibson, chief marketing officer at Skywire Software. “As a company, we are committed to continuous innovation in our products and services. Odyssey 2008 gave our customers the chance to share their experiences and successes, ensuring that Skywire Software’s vision continually aligns with our customers’ future direction and business goals.”

About Skywire Software
Skywire Software is a leading, global software company serving the insurance, financial services, legal and professional services industries. The company develops software applications that help companies integrate processes, people and information. With products and services that address the specific business needs of select verticals, Skywire Software’s customer-centric business model – the basis for everything it does from research and development to account management and product support – and its talented workforce enables the company to deliver innovative software to more than 2,400 customers in 45 countries worldwide. For more information, contact Skywire Software at 1-800-735-6620 or visit

Helen Pitts
(972) 377-1110, ext. 4198


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