Baltimore, Maryland, USA (PRWEB) May 15, 2008
With millions of American's deeply concerned about their finances, luxury items like travel and dining out may clearly be the first casualties of an economic downturn. CITYPEEK, LLC, the parent company of CITYPEEK.com and the CITYPEEK Hospitality Media team, has stepped up to the plate to help the hospitality and tourism community maximize revenues during in this very difficult environment with innovative, custom-designed marketing and guest programs for the hospitality market.
"Feeling the pinch in travelers wallets, the local hospitality business is desperate for ways to differentiate themselves and get the word out regionally. We were in need of such marketing expertise and CITYPEEK has really helped our new restaurant market get our name placed in regional city magazines, daily papers and online at our Bethany Beach, Delaware restaurant," explained Alex White, General Manager of The Penguin Diner.
CITYPEEK CEO, Patti Neumann, has spent 20 years in the advertising, media and marketing trenches. Due to Ms. Neumann's extensive database of resources, contacts and arsenals hotel executives, restaurants and luxury businesses, spas and specialized boutiques are consulting with CITYPEEK, the Baltimore-based hospitality media team, to boost their sales and to keep their business front and center. "CITYPEEK has designed a smorgasbord of new products formulated to help boost guest satisfaction scores, to get "rears in seats" and "heads in beds," to recognize and thank VIP customers and to empower staff with area training. The programs are being widely adopted by hospitality companies such as the Marriott Inner Harbor at Camden Yards according to Ms. Neumann.
An example of the types of programs CITYPEEK has created is the weekly, personalized "Under The Door" Hotel program. Delivered every Thursday to Front Office staff, Concierges, Housekeeping, sales and marketing and to guest rooms, the "CITYPEEK UTD" keeps all parts of the hotel community up to date on the best, most reliable places to visit while in town.
"We came to CITYPEEK to help us design and implement personalized programs to help raise our guest satisfaction scores and to also train my hotel staff on Baltimore area knowledge," states Onahlea Shimunek, general manager of Marriott Inner Harbor at Camden Yards and 28 year veteran of Marriott Hotels International. "We have found the programs we implemented to be widely received and have asked Citypeek to do more and more as we have seen positive results. CITYPEEK is a important consultant and link to the area's hospitality and tourism industry," continues Ms. Shimunek. Known as the hospitality business with a firm and reliable pulse on what is going on in and around town, CITYPEEK is a perfect match for marketing area businesses that have been relying on its sister website CITYPEEK.com since 2002 for keeping updated on the best in town in food, hotels, real estate and events.
For More Information http://www.citypeek.com/travel_chat/viewtopic.php?t=428.
Contact CITYPEEK @ 410-837-4930.
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