Five Insider Secrets About Cell Phones

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Five cell phone myths. Five real answers. Net10 uncovers the truth behind the most commonly asked cell phone questions.

Not all cellular carriers are created equal. That's why it can pay to shop around before signing up for any particular service. But it may surprise many consumers to know that if they're unhappy with their cell service, they can change it - and that doing so is a lot easier than many people realize.

The following facts about cell phones and wireless carriers, as compiled by Net10 (a brand of TracFone Wireless, Inc., the largest prepaid mobile phone service provider in the U.S.), can help consumers who're tired of hidden fees, overage charges, lengthy contracts and cancellation penalties:

Myth: Anyone who cancels a cell phone contract is subject to a cancellation fee of about $175.

Fact: Once a user is past the initial due date of the contract, he or she can't be charged a cancellation fee. If the contract was for two years, at the end of those two years it automatically renews on a month-to-month basis, not for another two-year term.

Myth: Contract service plans are a better value than prepaid plans.

Fact: Those who use less than 500 minutes per month are better off with a prepaid plan. At 10 cents per minute for a prepaid plan, 500 minutes costs $50. The average monthly contract costs as much as $68. Plus, those who go over their minutes on a contract plan can pay as much as 45 cents per minute additional. That can really add up.

Myth: Users who switch to prepaid plans can't take the old phone number with them.

Fact: Those who are already on a contract cell phone plan can move their current cell phone number to a prepaid plan with no penalty.

Myth: Users get better phone reception on a contract plan.

Fact: Reputable prepaid cell phone providers use the networks of major regional and national wireless carriers, giving them a vast national coverage area with the same quality of reception.

Myth: The only way to get the best phones is by signing a lengthy contract.

Fact: Top manufacturers such as Motorola, Nokia, Kyocera and LG now offer their top brand name phones for prepaid plans.

Consumers who are dissatisfied with their current cell phone contracts should learn their rights and options. To learn more, visit

About NET10
Net10 is a brand of TracFone Wireless Inc., the largest prepaid mobile phone service provider in the U.S., for the 12 years since it was founded. TracFone is a subsidiary of America Movil (NYSE:AMX), the fourth largest mobile phone company in the world, and the largest in all of the Americas with more than 163 million mobile phone subscribers - more than AT&T, Verizon or Sprint. For more information, visit or


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