Reston, Virginia (PRWEB) February 25, 2009
Bella Solutions, a leading provider of Web-based Field Service software now provides a Spanish version of their software. This enhancement provides increased usability for multilingual Field Service companies to easily integrate the software into their current business process eliminating the need to change the way they do business. Field technicians no longer have to physically visit the office or warehouse or drive inefficient service routes. Bella connects the field technician to the back office systems and customer data. As a result, jobs are completed faster, more jobs are resolved on the first visit, and job status tracking is improved, all of which enhance customer satisfaction and increase profits. For additional information visit http://www.bellasolutions.com
Company officials said, "Our international Customer base is growing. We will continue enhancing the software to provide a user friendly, flexible, and robust solution for the global Field Service industry."
About Bella Solutions:
Bella develops and markets a web based software application or SaaS (Software as a Service) for Field Service companies such as Cleaning Services, IT Services, Contractors, HVAC, and many more. Essentially, the software solution can be utilized in any industry that manages field sales and technicians or remote resources. Bella provides the ability to streamline business operations by providing CRM, Service Job Management, Scheduling Tools, Equipment Tracking, Employee and Vendor Management, Reporting, Accounting, and Inventory Management all from one application accessed from any computer connected to the internet.
Scheduling and dispatching field service and sales resources are challenges for service organizations. Many organizations rely on paper-based and telephone-based processes to link field service workers with the office. Traditionally, field resources have been required to physically visit an office or call office staff on the phone to receive dispatch instructions, which is costly and takes time that could be better spent servicing customers. At the remote service sites, workers often did not have ready access to the information required to complete the service call on the initial visit. In addition, once a service call was completed, the need for completed forms and other documents delayed the closing of the service order, which in turn delayed billing and reduced customer satisfaction. Bella's Web-based technology enables field service organizations to automate their schedules and dispatch processes, thereby reducing office costs and increasing technician and sales productivity.
For additional information visit http://www.bellasolutions.com