McLean, VA (PRWEB) March 9, 2009
McLean, Virginia-based Information Technology Company, Ntiva, Inc., has unveiled a newly redesigned website: http://www.ntiva.com. The website was designed by Ntiva's Web Development Team and it exemplifies some of the elements that they have been providing their clients for years. This new website was redesigned to offer clients improved functionality with an easy to use interface and more robust online tools. Some of these special features include:
Remote Assistance - Allows our technicians to easily and securely access your computer via the internet to assist in the resolution of a service request. Installation is quick and easy. The N Assist software can be downloaded directly from the Ntiva website. After the technician disconnects themselves from the remote session the software automatically uninstalls itself to prevent remote access until it is requested again.
Customer Portal - Clients are able to create new service tickets and view the history of current and past requests. This is a great way to keep all service tickets accessible and in one central location making it a more efficient way to manage service requests within your organization. Another feature within the Customer Portal is the knowledge base which is an excellent search engine used to locate service tickets using keywords. The Customer Portal also allows users to view and search invoices, service agreements, and remaining balances.
Contact Forms - Do you have a question, comment, or suggestion? This new addition enhances the level of communication between Ntiva, its clients, prospects, and affiliates. Requests can be sent directly to a specialized department within Ntiva to address your specific needs whether it is a sales, software, service or billing inquiry.
Search Bar - An abundant array of information about our services and solutions has also been added to the website. Ntiva implemented a new Search Bar located in the upper right hand corner of the website to help navigate through the content and assist in locating a specific topic or product quickly.
To find out about the services Ntiva provides or to view the new website, please visit http://www.ntiva.com.
About Ntiva, Inc.
Since its founding in 2004 by Steven Freidkin, Ntiva has built a stellar reputation as a premier provider of full-service, end-to-end IT solutions. Headquartered in McLean, Virginia with an office in Beverly Hills, California, Ntiva's professionals have extensive experience in designing, building, implementing, operating, trouble-shooting, and maintaining corporate, private and individual networks and computer systems. Ntiva blends this technical capability with business management expertise to consistently deliver superior solutions that facilitate a higher return on investment for their clients. For more information on Ntiva please visit http://www.ntiva.com or call 888-99-NTIVA.
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