Minneapolis, MN & Dallas, TX (PRWEB) March 30, 2009
Open Systems, Inc., a single source provider of TRAVERSE® and OSAS® accounting, CRM, eBusiness, not for profit, manufacturing and distribution software, and FacetCorp, a leading provider of VoIP PBX business phone systems and networking solutions, today announce that they have teamed to provide an IP-PBX solution to TRAVERSE and OSAS users.
A new interface supports FacetPhone™, an enterprise class communications solution that completely integrates a company's phone system with their OSAS or TRAVERSE software. Among other features, inbound caller ID information is used to display customer or vendor details from TRAVERSE or OSAS. FacetPhone also allows users to easily record the phone call and store the audio as a linked document, look up and dial a contact directly from TRAVERSE or OSAS, and more.
"FacetPhone will produce immediate benefits for our users in terms of better customer service, higher productivity with better internal teamwork, and lower administrative costs," said Open Systems VP of Sales Paul Lundquist. "For example, they can immediately know if the customer that is calling has an overdue balance or is on credit hold before they even pick up the phone."
"We are very pleased to partner with Open Systems to offer this solution," said Paul Vance, Vice President of FacetCorp. "By combining our FacetPhone technology with their industry-leading TRAVERSE and OSAS accounting and business solutions, we are able to offer a cost-effective, highly scalable business phone system that can bring all of a company's locations, including teleworkers, into a single unified IP-PBX phone system."
FacetCorp is a privately held company located in Dallas, Texas, USA. FacetCorp develops VoIP PBX business phone systems and networking solutions with an emphasis on providing outstanding product quality and premier customer service. FacetCorp's products include FacetPhone, FacetWin, FacetWin DT, and FacetTerm. FacetPhone is an IP-PBX telephone system for small to medium sized businesses. FacetWin is the all-in-one Windows to UNIX/Linux software connectivity product. FacetWin DT is a low cost terminal emulator for serial connections. And, FacetTerm provides multiple sessions for character-based UNIX or Linux applications. FacetCorp can be found on the Web at http://www.facetcorp.com, or by phone at 877.FacetGo (877.322.3846)
About Open Systems, Inc.:
Founded in 1976 on the premise of delivering powerful accounting software solutions to small and mid-market customers, Open Systems is a single-source provider of accounting, distribution, manufacturing, not-for-profit, CRM and eBusiness solutions. Products offered include: OSAS for Windows, UNIX, Linux and Mac users; TRAVERSE for the Microsoft platform; and TRAVERSE eBusiness Solutions. Source code for Open Systems products is provided at no additional cost. For more information on Open Systems products, call 800-328-2276 or visit http://www.osas.com.
FacetWin and FacetTerm are registered trademarks of FacetCorp. FacetPhone, UTAPI and NetTAPI are trademarks of FacetCorp. All other trademarks and registered trademarks are property of their respective owners.
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