Reston, VA (PRWEB) November 28, 2009
A dedicated custom built version of Bella Solutions leading web-based service software is now available to organizations looking to streamline field service operations without changing the way they do business. Bella Solutions will customize a solution to meet the specific needs of a customer at a fraction of the cost of traditional client-server software. In addition, the software can be branded to the customer’s specifications and will be hosted and maintained in a dedicated secure environment.
While Bella Solutions leading field service software is currenlty customizable to meet many businesses needs, this solution takes it several steps further with Professional Services and providing a dedicated standalone custom version based on the customer requirements. For additional information visit http://www.bellasolutions.com
Scheduling and dispatching field service resources while managing operations are challenges for all organizations. Many businesses still rely on out-of-date software, paper-based, and telephone-based processes to link field service resources with the office. Traditionally, field resources have been required to physically visit an office or call office staff on the phone to receive dispatch instructions, which is costly and takes time that could be better spent servicing customers. At the remote service sites, field resources often did not have ready access to the information required to complete the service call on the initial visit. In addition, once a service call was completed, the need for completed forms and other documents delayed the closing of the service order, which in turn delayed billing and reduced customer satisfaction. Bella Solutions end-to-end web based solution has enabled field service organizations to automate their processes, thereby reducing office costs and increasing field service productivity.
Bella connects the field technician to the back office systems and customer data. As a result, jobs are completed faster, more jobs are resolved on the first visit, and job status tracking is improved, all of which enhance customer satisfaction and increase profits.
Company officials said, "The Field Service Industry has been continually asking for an easy-to-use low cost customizable solution. Our state-of-the-art web 2.0 technology allows us to provide the customization our clients need at an extremely affordable price. The response has been overwhelming"
About Bella Solutions:
Bella Solutions provides web based Field Service Management Software or SaaS (Software as a Service) for the Field Service industry. The software provides the ability to streamline operations by providing CRM, Job Management, Scheduling, Equipment Tracking, Employee and Vendor Management, Reporting, Accounting, and Inventory Management all from one application accessed from any computer, laptop, or PDA connected to the internet.
For additional information visit http://www.bellasolutions.com