“ISO certification was part of our strategy to be the regional choice for high quality laser cutting and metal fabrication services,” said CEO Brad Millerbernd. “Achieving the ISO standard was a natural evolution for us because of our long-term commitment
Winsted, MN (PRWEB) November 30, 2009
Millerbernd Laser achieved ISO certification in less than 6 months – an almost-unheard of accomplishment, noted Farid Currimbhoy, senior vice president. He claimed the company’s policies and procedures already in place led to the quick certification. “We simply formalized many of our procedures and processes,” he said. “Our Quality Policy is the cornerstone of what we are about. It provides focus, clear direction to our employees, better organization and efficiency.”
Receiving the ISO 9001:2008 certification reinforces Millerbernd Laser’s commitment to the overall customer experience including quality and on-time delivery, Currimbhoy added. “It’s hard to believe the ISO standard actually makes us more customer-oriented than before. We now are placing even greater emphasis towards meeting customer requirements and achieving total customer satisfaction.”
The ISO 9001:2008 standard is an internationally recognized quality management system standard developed by the International Organization for Standardization (ISO). To be certified to this standard, companies must implement a quality management system (QMS) embracing the activities of the company from staff training, to customer interaction, the design and fabrication of products, the purchasing of materials and services and the delivery of the products. This is done using:
- a set of procedures that cover all key processes in the business;
- monitoring processes to ensure they are effective;
- keeping detailed and adequate records;
- checking output for defects, with appropriate and corrective action where necessary;
- regularly reviewing individual processes and the quality system itself for effectiveness; and
- facilitating continual improvement.
Millerbernd Laser is a division of Millerbernd Systems— a third generation family owned business that has continued the tradition of innovative engineering, custom metal fabrication and commitment to QMS. For more information on Millerbernd Laser and its capabilities contact Farid Currimbhoy at 320-485-5458.