DealerRater Names World Toyota 2010 Dealer of the Year

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DealerRater awards their highest honor for best-in-class dealerships that provide quality customer service. Twenty-four manufacturer categories were represented in the awards, an increase from five in 2009.

DealerRater, the nation’s premier car dealer review website, announced today the results of the 2010 DealerRater Dealer of the Year awards. This honor is given for distinction in customer satisfaction based upon customer’s reviews of their dealership experience generated on the DealerRater Web site.

The 2010 overall DealerRater Dealer of the Year winner is World Toyota of Atlanta, Georgia, managed by Mike Balog. This dealer is also the recipient of the DealerRater Toyota Dealer of the Year award. They have received more than 250 reviews and have a 24-month score of 4.9 out of 5.0.

Additional 2010 DealerRater Dealer of the Year award winners for their respective brand category are:

  •     Acura: Precision Acura of Princeton of Lawrenceville, New Jersey and managed by Drew Sciaulino
  •     Audi: Bernardi Audi of Natick, Massachusetts and managed by Bob Grelotti
  •     BMW: MileOne Tischer BMW of Silver Spring, Maryland and managed by Larry Sevrin
  •     Buick GMC: Jeff Wyler Florence Buick Pontiac GMC of Florence, Kentucky and managed by Paul Rini
  •     Chevrolet: Mountain View Chevrolet of Chattanooga, Tennessee and managed by Jason Whittle
  •     Chrysler Jeep Dodge: Hall Chrysler Jeep Dodge of Virginia Beach, Virginia and managed by Chris Colbert
  •     Ford Lincoln Mercury: Irwin Ford Lincoln Mercury of Laconia, New Hampshire and managed by Al Faro
  •     Honda: DCH Academy Honda of Old Bridge, New Jersey and managed by Peter Ghaw
  •     Hyundai: Hyundai of St. Augustine, Florida and managed by Andrew Difeo
  •     Infiniti: Infiniti of Scottsdale, Arizona and managed by Ken Schatzberg
  •     Jaguar: Jaguar Houston North of Houston, Texas and managed by Jason Lacher
  •     Kia: Jeff Wyler Springfield Automall of Springfield, Ohio and managed by Jay Lawrence
  •     Land Rover: Land Rover Houston North of North Houston, Texas and managed by Jason Lacher
  •     Mazda: Ira Mazda of Danvers, Massachusetts and managed by Chris Gannett
  •     Mercedes-Benz: MileOne Mercedes-Benz of Annapolis, Maryland and managed by John Dunphy
  •     MINI: Checkered Flag BMW MINI of Virginia Beach, Virginia and managed by John Hall
  •     Nissan: MileOne Herb Gordon Nissan of Silver Spring, Maryland and managed by Van Westerlund
  •     Porsche: Checkered Flag Audi Porsche Jaguar, of Virginia Beach Virginia and managed by Richard Hutsko
  •     Subaru: Cityside Subaru of Belmont, Massachusetts and managed by Rick White
  •     Volkswagen: Volkswagen of Freehold, New Jersey and managed by Mark Giovanni
  •     Volvo: Hassel Volvo of Glen Cove, New York and managed by Frank Mastrovito
  •     Used Car Dealer: Harbro Sales & Service, Inc of Linwood, Massachusetts managed by Tim Hare

“We are proud of all of our award recipients and excited to be able to recognize them for their outstanding performance,” stated Chip Grueter, president of DealerRater. “Our overall winner, World Toyota is a first-time recipient this year. We offer them our congratulations and look forward to their continued success!”

Each of this year’s award winners has demonstrated consistently high PowerScoreTM ratings for customer satisfaction, placing them in the top of their class.

Each dealership’s PowerScoreTM is determined using a Bayesian algorithm that factors in the dealership’s average user rating over each of the year’s twelve months and the total number of reviews written about the dealership during the calendar year. The dealership must also have at least twenty five (25) new reviews written on DealerRater during the previous calendar year and an average rating greater than 4.0, with 5.0 as the highest possible score. The dealership that’s awarded the DealerRater overall Dealer of the Year award is recognized for having a PowerScoreTM that outranks other brand-specific Dealer of the Year winners.

About was founded in 2002 as the first car dealer review Web site worldwide. is committed to providing a central collection point for informative reviews. The site currently features more than 24,000 US and International car dealers and more than 100,000 user reviews. provides the opportunity for users to search for car dealerships, read current reviews, write their own review, and find car deals – all for free. Car dealers are rated on the criteria of customer service, quality of work, friendliness, price and overall experience. users also have the option to recommend the dealer to other users and provide a descriptive review. Web site users and car dealerships may post free auto classified ads. visitors may request vehicle quotes and Certified Dealers receive free vehicle leads.

About Chip Grueter
Chip Grueter is the president of Mr. Grueter founded LLC in 2002 as a way for Web site users to share their sales and service experiences at automotive dealerships with other Web site users. Mr. Grueter holds a Bachelor of Arts degree from Boston College.    Mr. Grueter’s favorite dealership customer service perk is free vehicle loaners.

For DealerRater information or to interview Chip Grueter, please contact Michelle Oldershaw at 800.266.9455 or visit


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