Musician’s Friend Awarded for Excellent Customer Service

Share Article

Musician’s Friend Received Best Overall Customer Service Seal After STELLAService Rated Its Online Tools, Shipping and Returns, and Excellent Customer Service

The world's largest direct marketer of music gear, Musician’s Friend, achieved an excellent rating and STELLA approval seal for its excellent customer service performance. Third-party business-rating firm, STELLAService, awarded 83 of 100 points after evaluating Musician’s Friend by their online tools, customer support, shipping, and returns. Musician’s Friend is proud to display the excellent STELLA seal on their homepage to customers and stakeholders. Additional details about the Musician’s Friend Customer Service Rating are also available on the STELLAService site.

About Musician’s Friend

Musician’s Friend, Incorporated is the world’s largest direct marketer of music gear and musical instruments. Its assortment of more than 85,000 products including guitars, bass guitars, pro audio, keyboards, live sound and recording equipment, and drums and percussion, is marketed through its print catalogs and websites, including

Along with the widest assortment of musical equipment and instruments possible, the Musician’s Friend website also offers informative musician’s resources including in-depth buying guides, tech tips, hands-on gear reviews, tech articles from highly respected music industry professionals, and interviews with well-known artists, to name a few.

Located in Medford, Oregon with warehousing in Kansas City and a call center in Salt Lake City, Musician’s Friend can be contacted at 1-800-776-5173, or by visiting

About STELLAService:
Experts in e-commerce, usability, and customer service created STELLAService to be the world’s authoritative, unbiased system for measuring online customer service. Companies cannot purchase the STELLAService seal nor influence the awarding of the STELLAService Seal in any way besides improving the quality of their customer service. These Internet retailers exemplify the highest level of excellent customer service performance across key service metrics and features. For each online business evaluated by STELLAService, the company conducts usability tests, orders and returns, and it engages in over a dozen interactions with company customer service representatives via phone, email, live chat, and social media.

Questions regarding this press release should be directed to contact (at) musiciansfriend (dot) com.


Share article on social media or email:

View article via:

Pdf Print

Contact Author

Stacy Haddorff

Email >
Visit website