Your experience with us should be nothing but the best. We want you to tell your friends that we are a company that stands behind our products and services.
Kelowna, British Columbia, Canada (PRWEB) July 9, 2010
Ron Persley, VP Sales & Marketing for End Of The Roll, is stretching out their red carpet of exceptional customer service to include their new online experience.
End Of The Roll’s new website features information on their various products including laminate flooring, carpet, vinyl, area rugs, hardwood flooring, ceramic floor tiles, and more! While on the website, visitors can browse through the various product lines and put together a flooring “wishlist”. By listening to feedback, managers realized that customers wanted an online shopping experience without the actual purchase component. The solution was to allow web visitors to place items in their cart, but then turn it into a wishlist which can be emailed to a local store or just to their personal address for follow-up.
With 54 locations across Canada, the location pages offer detailed profiles about each of the stores, with more photos and store owner information. It’s a cinch for customers to locate the store nearest to them with the new interactive map.
More and more Canadians are spending time on social networks like Facebook and Twitter, and End Of The Roll is joining in the conversation by being active on those sites. They take the stance that sharing knowledge and experience leads to a happier customer who is confident in the purchase they make.
It is End Of The Roll’s mission to provide customers with a pleasant experience when purchasing flooring by having knowledgeable and friendly staff, an appealing warehouse filled with inventory, and the most competitive prices in the industry.
End Of The Roll also strongly believes in giving back to their communities and are proud to be partners with Sunshine Foundation: Dreams for Kids. Most of the stores participate in a monthly donation program that helps make dreams come true for children with severe physical disabilities and life-threatening illnesses Canada-wide.
“We believe in giving back to our communities and children. Thanks to your support - and shopping for your new flooring with us - together we have helped so many kids and their families,” says Ron.
End Of The Roll’s Promise
End Of The Roll believes that, “Your experience with us should be nothing but the best. We want you to tell your friends that we are a company that stands behind our products and services (each locally owned franchise is part of the End Of The Roll family and being a part of each community is important to us).”
About End Of The Roll:
End Of The Roll has grown to over 50 locations across Canada with each one providing exceptional value on the latest flooring choices. Our staff will take the time to know you and understand what flooring styles will suit your lifestyle. Whether you are a homeowner, builder, or contractor, our dedicated staff can help you with your flooring considerations.
Their approach carpet and flooring is different than most other flooring stores. Their inventory is in-house, which means your order is already in stock, giving you a chance to really see what you will be buying. Whether it be carpet, area rugs, laminate or vinyl, their showrooms are filled with the latest styles, textures, and patterns. They work directly with North America’s leading manufacturers, ordering large quantities for their multiple store locations. That means that they can pass the savings on to their customers. End Of The Roll’s customer service doesn’t end with the flooring process; they will help schedule installation, provide product education, and help choose accessories.
For additional information please contact:
End Of The Roll
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