Treating customers right and adhering to applicable regulations is very important to us
Selbyville, DE (Vocus) September 10, 2010
The Vehicle Protection Association (VPA), an association formed to promote regulatory transparency, education and accountability for marketing and servicing automotive service contracts, announced today that US Auto Protection is now a certified member of the VPA.
US Auto Protection has obtained certification after a thorough evaluation, including an on-site audit, to ensure they are in compliance with federal and state laws and that they are upholding the Standards of Conduct established by the Vehicle Protection Association.
"Treating customers right and adhering to applicable regulations is very important to us," said Ray Vinson, CEO for US Auto Protection. "We believe our participation in the VPA's Certification-Audit Program gives our consumers peace of mind knowing that we are looking out for their best interests and honestly representing the services we provide."
"This is a signal to the market that US Auto Protection is committed to protecting consumers and providing the most fair and honest service possible," said Larry Hecker, executive director of VPA. “We created our Certification-Audit Program so that consumers can discern which vehicle service contract providers are looking out for their best interests and honestly representing services provided."
As part of the Certification-Audit Program, companies must submit to a third-party for review. In addition to an on-site audit, companies also complete a self evaluation. If they pass through all of the rigorous evaluations, they can display the Vehicle Protection Association Certification logo on their marketing materials as a sign to consumers that they are a good company to work with.
About US Auto Protection
US Auto Protection is a leading vendor for automotive service contracts. The company specializes in auto protection, with the goal of protecting consumer budgets and giving vehicle owners the peace of mind that they will be covered against unexpected costly automotive repairs.
US Auto Protection is an organization designed to provide automobile owners with the knowledge and power to protect their vehicles and, most importantly, their budgets. We pledge to provide our customers with all of the information and tools necessary in order to protect themselves against future expensive automobile repairs.
US Auto Protection will provide its customers with the education necessary to empower our customers to prepare for expensive and unexpected repairs. It is impossible to put a price on peace of mind but not difficult to determine the amount of money you will save by investing in a vehicle service contract…at US Auto Protection we will give you both.
US Auto Protection Company Motto
At US Auto Protection our number one mission is to educate our customers. We pledge to provide the best customer service in the industry. We believe that by accomplishing our first two missions revenue will follow.
For more information, visit http://www.usautoprotection.com
About the Vehicle Protection Association
The Vehicle Protection Association (VPA) is a not-for-profit trade association representing firms that are active in the automotive service contract industry. Members include service contract finance companies, marketers, administrators, insurers, and software providers. VPA currently has more than 50 members. The organization is committed to ensuring regulatory compliance among members, educating consumers on their rights, protecting consumers, and otherwise ensuring the integrity of the automotive service contract industry. For more information, visit http://www.vpanet.org.