CIO of Brother International & VP Operations of D-Link Discuss New Markets and Key Challenges

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Ian Metcalfe, CIO of Brother, and Eric Martinez, VP of European Operations at D-Link discussed their top supply chain issues in a recent Q&A with eyefortransport. They commented on lessons learned from the recession, and the key challenges facing hi-tech supply chains at the moment.

Expansion and growth in hi-tech supply chains following the recession remains slow, due to limited capacity and supplier shortfall according to Ian Metcalfe, CIO of Brother, and Eric Martinez, VP of European Operations at D-Link.

“Expanding quickly is not as easy if your suppliers aren’t geared up for the same rate of recovery,” Metcalfe said, adding “[...]we are struggling with the big hike in transportation costs, especially sea freight, and the fact that operators are trying to cover the losses from the last two years, it is difficult to negotiate when capacity is so limited.”

Martinez cited an “unnatural slowdown in manufacturing” and a reduction in the availability of raw materials and components as key barriers to an uplift in hi-tech supply chain operations.

Both Martinez and Metcalfe also described continuing challenges working in China. Martinez described “[a] trend to return manufacturing operations to Europe (Eastern first) and to Taiwan from China.”

Martinez and Metcalfe also discussed key security issues, citing counterfeiting as a continuing challenge. Metcalf also offered his thoughts on his ‘dream supply chain solution.’

The Q&A with eyefortransport is the latest in an ongoing series of exclusive interviews, which are being conducted in conjunction with the 4th Hi-Tehc & Electronics Supply Chain Summit, taking place November 9-10 in San Jose.

The event is an elite meeting of supply chain executives from leading hi-tech companies including HP, Google, Cisco, Samsung, Fujitsu, Applied Materials, Verifone, EMC, Whirlpool, Microsoft and others. Complimentary passes are available for senior supply chain executives, for details please contact eyefortransport.

Emma Miller emiller(at)eft(dot)com; 1-800-814-3459 ext. 7178


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