"By putting our warehouse operations in the capable hands of NGL, we're providing our customers with significantly faster delivery, an improvement that's been acknowledged in our already high customer service ratings"
Seattle, WA (PRWEB) October 15, 2010
Seattle-based Onlineshoes.com is excited to announce a partnership with Network Global Logistics (NGL), whose Columbus, Ohio distribution center now handles the majority of Onlineshoes.com's fulfillment operations.
Since being established as the first company to sell shoes on the internet in 1996, Onlineshoes.com has enjoyed a history of steady growth. Still privately held, the company started out in a 10' x 10' room at the back of a Seattle shoe store, selling five brands of footwear to online customers. Today, over 250 brands of shoes, clothing and accessories are featured at Onlineshoes.com, and 10 additional brands will be launched before the end of the year. Onlineshoes.com employs 170 at their downtown Seattle corporate office.
Headquartered in Broomfield, Colorado, NGL was founded in 1971 and has grown to be the preferred third party logistics provider for clients in a wide range of industries, including medical, life science, technology, financial and retail. They boast eight distribution centers across the United States and a network of facilities strategically located around the globe. Other clients include Georgia Pacific, Eastman Kodak and children's educational toy company Leapfrog.
Says Onlineshoes.com founder and owner Daniel Gerler, "NGL has been handling our fulfillment for just over three months, and we have a great relationship with them. Our staff and theirs coordinated the inventory transfer from our former warehouse in Mukilteo, Washington to Columbus in a very short timeframe with little disruption to our customers."
Onlineshoes.com prides itself on being focused on customer satisfaction, for which it consistently receives the highest marks. It was recently named a winner in the 11th annual Bizrate Circle of Excellence Awards, an honor recognizing a select group of online retailers that provide outstanding customer experiences as rated by their own customers. Additionally, in March 2010, STELLAService released the results of an objective survey assessing the value consumers place on excellent service. Out of the 150 largest e-commerce sites, Onlineshoes.com ranked in the top 10%, along with such heavy-hitters as Amazon.com, Netflix.com, Apple.com and Zappos.com.
"By putting our warehouse operations in the capable hands of NGL, we're providing our customers with significantly faster delivery, an improvement that's been acknowledged in our already high customer service ratings," continues Gerler. "We anticipate that this mutually beneficial relationship will help fuel the growth of Onlineshoes.com, and we look forward to providing even more jobs in the Columbus area in the future."
Network Global Logistics presently has 48 full-time employees working on the Onlineshoes.com account.
About Onlineshoes.com: Established in 1996, Onlineshoes.com is the nation's first online shoe retailer. With a history that began decades ago in a family-owned corner shoe store, the company is committed to delivering exceptional value and service. Onlineshoes.com offers the latest high-quality footwear for men, women and kids with more than 240,000 shoe and clothing choices from more than 250 name brands, as well as a wide selection of bags and accessories. Customers are entitled to a 110-percent price guarantee, a 365-day return policy, and free shipping and exchanges on most orders. For more information, visit http://www.onlineshoes.com.
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