NetSocket Adds Veteran Enterprise Leadership to Board of Directors

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Real-time visibility of the end-user perspective is becoming the standard for enterprise-grade service level agreements. Interactive, real-time services such as telepresence, VoIP, and business-critical services at large enterprises are driving the IP service assurance demand.

Assuring TelePresence, VoIP, and business-critical services at large enterprises and operators has reached a critical tipping point

NetSocket (, the first real-time IP service assurance provider, welcomes a new member to its board of directors: Fletcher Hamilton, a vice president of Acme Packet Inc. (, the leader in session border control solutions.

"NetSocket focuses on improving interactive, real-time communications over both enterprise and carrier IP networks. Ken Lewis, president and CEO of NetSocket said "Fletcher brings to our board of directors a wealth of expertise in communications, networking security and service assurance markets and applications that have direct relevance to NetSocket's core business. Both NetSocket and Acme Packet address the challenge of running real-time voice and video services (e.g., VoIP, telepresence, unified communications, business-critical services) over the same IP-based networks that carry Internet traffic."

NetSocket's patented Session2Topology™ correlation engine, acting like a Google Maps™-style information mashup, is the first technology able to correlate information simultaneously from the network, media and application/service layers of the IP network. NetSocket's approach provides real-time insight and control of live voice and video services, which reduces the costs of delivering these services while increasing end-user satisfaction.

About Fletcher Hamilton
During a 30-year career in the communications industry, Fletcher Hamilton has amassed deep industry knowledge as well as a strong track record worldwide in sales, business development and the establishment of new markets in complex technical environments.

Hamilton currently serves as vice president, enterprise sales, North America, for Acme Packet Inc. A founding member of Acme's enterprise sales team, he works closely with Acme's engineering, product and marketing teams, as well as its customers, to support the company's business objectives. Acme Packet specializes in session border control, a service delivery architecture encompassing many different product categories. Its products provide more control at the borders between IP service and transport networks to assure interoperability, quality, security and regulatory compliance.

Previously, Hamilton was vice president and general manager, Americas, for NetTest Inc., a Danish provider of integrated performance analysis and service assurance systems for VoIP, GSM, GPRS, UMTS and next-generation network technologies. NetTest was acquired by Anritsu in 2005. Before that, he was vice president of customer operations and a senior director of sales for Alcatel USA, and a senior director of international customer operations for DSC Communications Corp.

About NetSocket
NetSocket is the first real-time IP service assurance provider, allowing the delivery of real-time IP services, such as voice and video communications, with a level of quality and reliability not previously possible. NetSocket's patented Session2Topology correlation engine coordinates previously disparate information from across the network, creating unique insights and enhancing real-time IP service control. As a result, enterprises and operators can quickly and preventively troubleshoot problems; end users experience superior performance and reliability; and organizations save costs and achieve improved business value. More information on NetSocket is available at


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