The I.T. Answer Launches Cloud RMM Tool Based on the LabTech Platform: has Arrived

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There is now a North American firm providing a cloud based LabTech solution for VARs, MSPs and Solutions Providors. makes it simple and easy to develop your managed services and recurring revenue model.

Kevin Carlson

By utilizing, startup and seasoned MSPs can revolutionize their service deliverables to create a recurring revenue model.

Southern California based Managed Services Provider, The I.T. Answer has launched, a hosted RMM tool based on the successful LabTech Software platform. The I.T. Answer and will be head up by industry veteran Kevin Carlson.

“I started the offering due a need for a virtual 'On Premises' comparable solution without the commitment and high buy in,” says Carlson. By utilizing, startup and seasoned MSPs can revolutionize their service deliverables to create a recurring revenue model. Carlson also states, “ is long overdue in this industry; it is time to deliver MSP tools and services like they were meant to be.”

Carlson goes on to add, “we plan to continue to build out this offering to become so simple that deployment and use will take very little effort and the learning curve will be reduced compared to the time needed for most solutions. We have listened to MSPs and believe that we have created an offering to fit their needs as well as their wallets. Taking what has been offered in the past and through future development, we will create a standard for MSP/Automation. It’s time to move on from the models of 5 years ago, to the new generation of MSP.”

“When we started LabTech, we had a clear purpose of enabling an innovative and entrepreneurial channel of IT professionals with a toolset that could allow them to serve their clients with excellence," says Matt Nachtrab, CEO of LabTech Software. "Kevin Carlson from The IT Answer is a thought leader in the MSP community adds Nachtrab, and is best poised to help MSPs improve their practice with LabTech is proud to endorse powered by The IT Answer as the first North American cloud LabTech offering.”




About The IT Answer, LLC

The I.T. Answer ( defines IT services in to four core values, Honesty & Integrity, Passion, Innovation and Relationships. Started in 2005, by Kevin Carlson, The I.T. Answer is not the typical “outsourced IT Firm” We are innovators. Throughout our time in this industry, we have painted the path and others have followed the way we run our business.

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