Family Succession Expands Company’s Reach

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Audio Images, one of North America’s leading apartment industry communications providers, is expanding its staff and services to provide an even larger geographic footprint. Founder and President, Phil Axt, along with his daughter and Vice President, Donna Reed, head up the company that is quietly emerging as a giant in this expanding industry.

“the Indians used smoke signals and the pony express rode off into places unknown.”

Ask Phil Axt to tell you about the company he started in 1992 and he will probably begin with a short recap of how communication has changed since “the Indians used smoke signals and the pony express rode off into places unknown.” Eventually, he tells you how over three hundred and fifty thousand apartment residents across North America depend on Audio Images in the event of an after-hours emergency. But now things are changing for the private company with offices in Jacksonville, Florida and Ontario, Canada.

New blood and better ideas are literally being injected into the company. Phil’s daughter, Donna Reed, who earned a Masters in Accounting, has recently joined forces with Phil and is providing some fresh ideas that they believe will help Audio Images have an even bigger presence in the residential apartment industry. Donna’s extensive business development experience with companies like AutoNation and Southeast Toyota will also help Audio Images make the leap into other industries.

“We feel there is a huge need for our digital answering service which rivals live operator service that can sometime take 20 minutes or more before they have an opportunity to call personnel,” says Donna Reed. Phil Axt often says, “You don’t have to have live service, you have to have good service.” And good service is exactly what Audio Images provides with their guaranteed 45-second response time.

The point Phil teaches his sales force to convey to prospects is that Audio Images is your partner in communications and adds, “If we can’t save you money, you don’t need our service!”

Recently, Audio Images contracted with Legacy Group Global to provide a complete redesign of its two websites, and Legacy Group Global is also producing new corporate identity materials and several video productions that will be seen on the soon-to-be-released websites and as marketing pieces that will be sent to hundreds of thousands of prospects across North America.

Donna Reed adds, “The new look of our websites and the videos will help us reach areas we may have never reached.” Her objectives for the company include increasing their client base throughout the United State only a small fraction. And while that may not sound big, it comes into perspective when considering that there are nearly two hundred thousand residential apartment properties in the United States. “We’ll reach that goal because Audio Images is among the best telecommunications providers out there,” she adds.

About Audio Images: Since 1992, Audio Images has been providing comprehensive telecommunications services to multi-unit residential communities across the United States. Its services include telephone equipment, technical support and a 24-hour Interactive Communication Center. Audio Images customizes its services to meet the needs of its nearly 2,000 clients nationwide. For more information, logon to

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Promotional Services Department