Property Management Software New Features Improving Communications Between Property Managers & Tenants from Pilera

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New features in property management software are improving communication between managers and occupants by connecting the community on-line. Property managers are also saving time with day-to-day notices to tenants via email and voice mail blasts.

Pilera, a property management software company, has recently released a new version of their community & property management software designed for rental communities, condominiums, and association managers. New features in this online property management software make it very easy for managers to access and communicate with their building occupants. Accessing information securely from a web-based program (including mobile phones), allows property managers to instantly access occupant unit number, personal contact information, license plate number, and maintenance requests. This makes communicating a simple task via e-mail or voicemail blasts to one, all, or specific buildings or floors for timely alerts or messages. Tenants can receive water shuts downs alerts, snow removal instructions or community news from property managers in just a matter of minutes from a simple program interface. These newest features were designed for improving lines of communication between managers to occupants and saving time for the property managers.

Helene Begley, Pilera user, states, “I am the grounds director and in several occasions I have to make notifications to owners regarding contractors on the property, asking for input from units, buildings, or the whole community and it is easy now to make pertinent announcements with a flick of the button. It allows my messages to be emailed, or through voice activated messages.”

Lori Spillane, Service Coordinator for 300 plus Apartment complex, “On a typical busy week for sending out announcements, Pilera is probably saving us about 6 to 10 hours of labor. Not only to mention the cost savings from time saved, it’s made us a bit more green with reducing paper usage. We are really enjoying this new format of communication!”

All documents, announcements, or newsletters sent out through the program are automatically stored in a database, allowing for easy retrieval if the need arise. Pilera also utilizes a community marketplace where occupants can buy and sell items with little difficulty. Managers can alert occupants of incoming packages and keep a record of that package in case one is needed for reference. Property managers rarely need to leave the comfort of their office and save countless hours per week through Pilera.

Pilera is an innovator in community & property management software, placing communication as a number one priority. The easy to use property management software makes creating a community website possible, even for the technologically challenged. Their program is currently being used by property managers from multiple different states and community sizes.

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Ashish Patel
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