Los Angeles, CA (PRWEB) January 14, 2011
At the severe risk of tempting fate local businessman Mike Mahmoodi, owner of Santa Monica Express, wants the public to know that despite recent economic turmoil, business is doing well and the quality of service has been right up there. Since starting the messenger, courier, and cargo services in Santa Monica in 1984 he has reached out to offer its services all over Southern California.
So what is the secret to SM Express that enables them to overcome adversities and weather challenges in any tough market. Mike says, “There is no silver bullet to consistency and longevity, staying in business, and eventual growing. However the big mistake I have seen all companies do is to not adhere to one of the most important basic elementary rules of business-- you are as good as the last job you did.”
What SM Express has done is to start with a small business plan with a guaranteed On-Demand courier service. They never forgot the fact that customer’s loyalty and trust must be earned each and every day and going the extra mile must be a permanent and unconditional component of your company’s culture.
Santa Monica Express' customer loyalty ratio is so high and strong that other companies have been asking Mike for advice. Mike shrugs and simply states, “Do not forget about quality, be honest and straight forward and never promise something you won’t or can’t deliver. Slow nickels are always better than fast dimes.”
Santa Monica Express Inc. is a full service provider of expedited messenger, courier, and trucking services in Los Angeles and Southern California. The company offers the most professional, reliable, and competitively priced services in the industry. They feature the latest in technology, uniformed, radio dispatched drivers, online ordering, tracking and account management and unsurpassed service that is available 24 /7. Santa Monica Express has provided outstanding, reliable services to its customers since 1984; over 26 years of unblemished service. http://www.smexpress.com
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