The Remote Access Capabilities of the 2011 Waiting Room Solutions Electronic Health Record and Practice Management System V4.0 Will Benefit Springfield Elder Care

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Springfield Elder Care, a house call medical service provider in Illinois, has selected the 2011 Waiting Room Solutions Web Based Electronic Health Record (EHR) and Practice Management System V4.0. The system’s remote access capabilities will ease the process of seeing patients off-premises.

Waiting Room Solutions has changed the way I chart. With a tablet PC I can easily chart encounter notes and retrieve them wherever there is an Internet connection.
- John Ferguson, MD

Waiting Room Solutions® (WRS) (, a leading web-based EHR and PM provider, announced today that Springfield Elder Care has chosen the 2011 Waiting Room Solutions Web Based Electronic Health Record (EHR) and Practice Management System (PM) V4.0 for implementation.

Springfield Elder Care is a newly established practice in Springfield, Ill. The practice is part of Health Associates, Inc. and is managed by Elizabeth Carlson, a nurse practitioner with over twenty years of clinical experience. Carlson is currently the sole provider for the practice, but additional nurse practitioners will be hired over the next year. Springfield Elder Care specializes in gerontology and sub-specializes in chronic and palliative care. The practice’s main function is to provide house call care to elderly patients who have difficulty scheduling office appointments due to frailty or disability. Carlson sees patients in private residences, apartments, assisted living, supportive living and group homes. The practice was attracted to the EHR features, pricing, and technical support offered by the Waiting Room Solutions system, and looks forward to growing its patient base with the support of this software.

2011 Waiting Room Solutions Web Based EHR and Practice Management System V4.0 has earned its designation as a fully CCHIT Certified® 2011 Ambulatory EHR with an additional certification for Child Health and a four star rating for usability. The system received these certifications after undergoing testing to inspect the integrated functionality, interoperability, security and usability of the EHR. Additionally, the Waiting Room Solutions EHR and PM prepares practices to meet the “meaningful use” criteria as outlined by the Health and Human Services (HHS) and the Centers for Medicare and Medicaid Services (CMS). Meeting these requirements will allow practices to be eligible to receive government incentives under the American Reinvestment and Recovery Act (ARRA).

The Waiting Room Solutions EHR and PM has been designed by physicians who know firsthand the resources needed to successfully run a medical practice. Consequentially, this solution allows practices to improve patient communication and satisfaction while also increasing the efficiency and accuracy of charting, data input, billing and claims submissions. Some of the system’s unique features include electronic prescribing and drug interaction crosschecks, order tracking, Medicare PQRI incentive reporting, medication management, inventory management, patient portals, automated phone and email appointment reminders, and laboratory interfaces. To facilitate charting, the system provides multi-specialty CPT codes, ICD-9 crosswalks, comprehensive clinical content and templates.

As a provider of off-premises medical services, Springfield Elder Care will be able to significantly improve its workflow through the implementation of the Waiting Room Solutions EHR and PM. Carlson plans to use a tablet PC for charting during encounters, and since the WRS system is web-based she will be able to both chart and access all practice information from this tablet. This constant connectivity to the main system will facilitate the process of conducting patient encounters in constantly changing locations. Furthermore, the remote access capabilities will streamline communication between the practice and the House Calls Program Coordinator who handles practice scheduling, since this individual will also have access to the software. In all, the cloud computing feature of the WRS system will improve practice communication and organization, leading to increased efficiency and a patient care. The practice also has a strong interest in implementing point-and-click templates into the charting process. The WRS templates are highly customizable and cover a wide range of specialties, which will be beneficial for the practice since it is still getting a handle on its patient base. The practice plans to develop procedure and diagnosis codes as they begin to see patients, and the WRS templates have the ability to evolve as these decisions are made.

“Springfield Elder Care looks forward to using many features within the WRS package, for example, e-prescribing,” said Jeff Hirsch, COO of Waiting Room Solutions. “This feature will increase convenience for both physicians and patients in receiving medications, and we are glad that the practice will reap the benefits.”

About Waiting Room Solutions:

Waiting Room Solutions is the leading web-based provider of fully integrated EMR and Practice Management software solutions for over 32 medical specialties. Waiting Room Solutions seamlessly integrates all of the clinical and business functions required for healthcare providers, including: Electronic Medical Records, Revenue Cycle Management, Personal Health Records, electronic prescribing (ERx), scheduling, website creation and content management, messaging, fax, order tracking, and billing -- all at an affordable price. 2011 Waiting Room Solutions Web Based EHR and Practice Management System V4.0 is a CCHIT Certified® 2011 Ambulatory EHR. Waiting Room Solutions is also a Surescripts® Solution Provider for its web-based Electronic Medical Record (EMR) and Practice Management System (PMS) V4.0. The EMR and PMS V4.0 is Surescripts certified for prescription routing messaging. It has been designed and built by successful medical professionals, who leveraged their expertise to help other healthcare providers with similar issues. Waiting Room Solutions continues to be recognized for its cutting edge technology.

More information on Waiting Room Solutions can be found at: or by calling 1-866-WRS-4EMR.

Inquiries can be sent to:
Waiting Room Solutions


Tools and Resources

Get and learn more about ARRA EHR stimulus money at (

Use this calculator to estimate the Return on Investment (ROI) before purchasing an Electronic Medical Record (EMR) / Electronic Health Record (EHR) software at (

Need help in understanding and adopting to electronic health records (EHR)? Regional Extension Centers (REC) will assist doctors and other providers in the adoption and meaningful use of EHR systems; learn more about REC at (

Read and learn how to claim your Physician Quality Reporting Initiative (PQRI) incentives at


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