Alpharetta, GA (PRWEB) January 26, 2012
Each year ANY LAB TEST NOW® searches for a Medical Assistant that exemplifies the best in customer service and support of the franchisee. This year’s honor goes to Terra Runyan. With exemplary customer service, the ability to train new employees and perseverance to go the extra mile; Terra was the perfect choice for the MA of the Year.
“Terra has a great personality which has created great word of mouth, and has increased our customer referral business. This internal growth has also been a key point in my decision to grow and open a second facility,” says Amy Mullins, the franchisee.
“Terra has been such an amazing asset to my store because she has allowed me to really focus on building and growing the business. It wasn't until I had an MA in place that I trusted implicitly, that I was able to go out and call on doctor's offices, and build the business up to what it is becoming today,” said Mullins. “Having Terra has given me faith and trust that the day-to-day operation of both locations will be handled beautifully. Without that faith and trust, I would not have been able to accomplish the things I have this past year. I'm very proud of Terra, and so happy she received the award of which she is so very worthy!”
According to Mullins, “One of the things that I appreciate most about Terra is that she not only instinctively knows how to handle customers and problems that arise on a daily basis, but knows how to take even the most inane opportunity, and see its potential as it relates to increasing business. There have been numerous times when Terra has called me to let me know of a "lead" that I can pursue, based off of a conversation she had with a customer, or phone call from a business. She constantly sets appointments for me with new doctors’ offices, and helps to keep my calendar full of revenue generating opportunities.”
With a larger staff, and Amy being spread so thin, she was very concerned about the success continuing to the new location. Terra took such pride and ownership in Any Lab Test Now; she volunteered to take on even more responsibility. She agreed to take responsibility for the new MA's who were hired and not only for training them, and getting them up to speed, but she volunteered to take on the responsibility of keeping them on the right track, and making sure they succeed and represent the company as she would. For this, Terra has become an MA Supervisor.
Clarissa Bradstock, Any Lab Test Now COO, was proud to be a part of the selection committee and delighted that Terra won this prestigious award. According to Clarissa, “our Medical Assistants are the face of business, and it’s an honor to be working with such an exceptional team of which Terra represents with her high standards in providing excellent customer service as well as assisting in the growth of the business”.
Come in today to meet our great staff and say hello to the Medical Assistants that are there to help you. To find out more about all available lab testing services, contact one of our ANY LAB TEST NOW locations near you. For a list of locations and additional information, visit http://www.anylabtestnow.com.
About ANY LAB TEST NOW®
Founded in 1992, ANY LAB TEST NOW is a franchise lab collection facility that provides thousands of standard lab tests to consumers and employers in a professional, convenient and cost-effective manner without the need of a doctor’s order or insurance. With over 130 facilities around the U.S., ANY LAB TEST NOW offers a variety of affordable and confidential lab tests to consumers and businesses including general health and wellness panels, pregnancy, HIV/STD, drug, paternity and many more tests. To learn more about ANY LAB TEST NOW, visit http://www.anylabtestnow.com or like us on Facebook, http://www.facebook.com/anylabtestnowcorp.