MA Insurance Agency, Ross Insurance Agency, Inc., Featured in the October 2012 Issue of Rough Notes Magazine

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Massachusetts insurance agency uses technology to innovate services for clients.

Ross Insurance Agency, Inc.
I like to show our new commercial accounts what we can do for them in addition to being their insurance agent – how we can help them grow their business.

Massachusetts insurance agency, Ross Insurance Agency, Inc., is proud to announce it was featured in the October 2012 issue of Rough Notes Magazine. In an article titled, “On Demand Is In Demand,” the agency was featured as a business that uses technology to enhance the insurance-buying process for customers.

Agency principal and producer, Kevin Ross, CIC, was featured in the article. He’s been in the insurance business for over 35 years and is no stranger to technology, having purchased an iPad over a year ago in order to share information with clients. Ross uses the iPad to show clients the agency’s Partners Page, designed to showcase its commercial line clients. The article also cites Ross saying, “I like to show our new commercial accounts what we can do for them in addition to being their insurance agent – how we can help them grow their business.”

In addition, when the opportunity to be a beta tester for Vertafore’s recently released ReferenceConnect with mobility arose, Ross jumped right on board – a testament to the agency’s dedication to be ahead of the game and on top of the latest technology releases.

Using ReferenceConnect with mobility came in handy one day. Ross confides that the classification cross reference tool recently won him a client. While reviewing insurance policies at a prospect’s office, Ross had a suspicion that a classification was inaccurate. To double-check, Ross opened ReferenceConnect on his iPad and was able to confirm that the workers comp policy was misclassified. By doing so, he was able to save the client money and build a better relationship. This is the way Ross Insurance Agency is committed to doing business. The article quotes Ross, “If another agent has misclassified an account and we discover that during our data gathering stage, we can get it classified properly, and save that business some money. That’s a homerun for us.”

The agency takes great pride in using the most up-to-date technology to provide the most comprehensive and affordable coverage to its clients, from Massachusetts homeowners insurance to business insurance. To get onboard with Ross Insurance Agency, Inc., do not hesitate to visit its virtual insurance office or contact the agency by calling 888-707-9530.

About Ross Insurance Agency; Inc.:

Proudly located in Holyoke Massachusetts, Ross Insurance Agency is dedicated to serving the insurance needs of local individuals, families and businesses. Since 1925, Ross has been committed to fostering a positive reputation for their agency; striving to emerge as a leading coverage provider, above all other Massachusetts insurance companies. Ross specializes in providing superior Auto, Home, Business, Group and Life Insurance to residents across the state; in addition to various specialty insurance solutions.

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Matt Russell
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