Eliot Management Group Launches New Training Portal

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Eliot Management Group, an industry leader in payment processing services for businesses across the nation, has launched a new initiative to better train and prepare its sales representatives to meet the needs of its clients.

Matt Shieve, Vice President Sales Operations, is proud of the new in-house education program, “We are very pleased to launch our new training portal. We want our sales representatives to be educated so they can make the best recommendations to our merchants.”

The Eliot Learning Portal is a learning management tool that will provide an opportunity for sales representatives and their managers to take classes and receive company certification in a number of areas. A manager-in-training program will help grow management talent from within the company, and classes on Eliot products and services will provide a place for representatives to receive in-depth training on any new services Eliot offers and all of the latest industry advances. Continuing education classes for Eliot District Sales Managers ensures that Eliot sales representatives continue to receive the best training and coaching, in turn ensuring customers get the best service possible.

“Payment Processing is an industry that changes quickly. Legislation, new technology and a huge variety of product and service choices can make it very confusing for a merchant,” explains Shawn Dalton, Director, Training and Develpment. “We take a consultative approach to working with our merchants. This new program is designed to provide business owners with knowledgeable sales who will help them navigate all the choices and put together the products and services that best fit the needs of their business.”

With 15 years of experience and a nationwide network of local offices, Eliot Management Group, offers a variety of electronic based payment services for businesses. Comprehensive services include: credit and debit card processing; check verification; gift card and cash advance programs. Eliot Provides services to thousands of customers, processing billions of dollars annually in credit card transactions. Eliot believes in a consultative approach and maintains personalized, one on one relationships with all of our merchants, providing them with on-demand support and 24/7 customer service.

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Monica VanCuren
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