Newbury, Berkshire, UK (PRWEB UK) 1 December 2012
Intelligent Retail the EPOS and ECOMMERCE retail systems company along with Independent Retailer RSVP have been recognised for innovation in retail at the prestigious Retail Systems Awards 2012.
Intelligent Retail Epos and Ecommerce solution, http://www.intelligentretail.co.uk/eposecommercesolution.jsp, was implemented by leading gift and card retailer RSVP to improve efficiency and profitability.
Alan Bushnell owner of RSVP commented: "The positive impact on our business is so exciting. Since implementing the Connect System we have seen our highest recorded growth and revenue at a time of significant hardship for so many retailers. We have the best system to drive our business forward."
David Mackley MD at Intelligent Retail said; "We are so pleased to be recognised with this award because it shows how other small retailers can take advantage of technology that the larger multiples and supermarkets benefit from. It helps them to compete in efficiency and stock availability".
This epos and ecommerce system shows how retail technology is now an essential part of any successful retail operation, including smaller independent stores like RSVP. The system is ultra-easy for staff. Barcodes we need are available on hand making is fast and effective to use.
Epos and ecommerce systems, http://www.intelligentretail.co.uk/eposecommercesolution.jsp
RSVP is a specialist card retailer with 3 stores. The company has had strong competition from the supermarkets in the area which are devoting significant floor space to this category.
Several problems restricted the ability to achieve growth.
- Accurate stock control was 100% essential but a standard EPoS system would not work effectively because of the exceptionally high rate of change of products.
- Manufacturers frequently stop printing one card and replace it with another. This created gaps on the shelves of popular items. Lets customers down and lost money.
- Products are seasonal and whole ranges totally change regularly. The reordering system had to manage ordering of these lines.
How this technology has improved the business
a) Suppliers inventory is always available and we achieve almost 100% scan rates! This is truly an innovation for Independent Retail EPoS.
b) Revenue is up because we are never knowingly out of stock, and customers are finding the items they want every time and therefore coming in more often, this is a significant achievement against a backdrop of negative retail growth in this area.
c) Net Profits are up because of ultra-efficient store process and much higher customer service, bringing more customers back more often.
d) Average transaction value has gone up because we constantly have the best products always in stock.
e) Massive improvement from 90% to a remarkable 99.5% in stock availability. This is truly significant for a very small retailer of highly seasonal items.
f) Images built in - improved service. We now have images on many of our products at the till for instant recognition and it’s helped ordering accuracy.
About Intelligent Retail: The premium epos and ecommerce retail solution
Warm people, fresh software that's simple to use, amazing functionality and surprisingly low prices. Connect is the Premium Multichannel Retail System that gives you complete control of your whole business, store and web all in one. This is what makes it premium:
Fresh software that's simple to use
Yes, everything we do is aimed at keeping things simple to use. We understand most of our customers have no desire to be computer experts, so we go to great efforts to minimise the number of screens you need to use, keeping buttons standard in obvious places, preferring to keep it constant and familiar.
The way our software is designed with innovative 'Smart Client' technology combines the best of cloud computing with open source systems to make Connect more robust and reliable than older software, giving you peace of mind, and keeping costs down!
Visual Stock Tree - easily manage your products.
True multichannel system from the ground up - fully integrates your Shop and Website(s).
Integration with leading online marketplaces, eBay and Amazon.
Incredibly easy to use, just drag and drop!
Central control over all your sales channels.
Innovative, multi-award winning solution.
Warm, friendly people
Our team is based in the UK and we do care. We started as a family business and have that sense of looking after each other and our customers. We cannot promise to always get it right, and we can't promise to do everything, but we will do what we can to answer your questions.