Ambulatory Services of America Streamlines Compliance Training with IntraLearn LearningServer and Microsoft SharePoint 2010

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Diversified healthcare services company transitions from traditional training methods to eLearning.

In an initiative to move compliance training for more than 1,600 employees to eLearning, Ambulatory Services of America (ASA) has successfully implemented IntraLearn Software Corporation’s (ISC) LearningServer Learning Management System. This program replaces paper-based, often inconsistent, materials and tracking methods with a comprehensive administrative reporting tool and a set of learning content and testing modules that present standardized courses to all employees.

LearningServer is available through ASA’s Corporate Intranet, leveraging the power of Microsoft SharePoint 2010 on a platform that is available to all employees across the country. The initial phase of the project was rolled out to employees of ASA’s dialysis subsidiary, Innovative Dialysis Systems and has been well received by both employees and managers. LearningServer provides Innovative Dialysis with a standardized method of delivering required educational courses and materials to employees in its dialysis facilities. The program is an easy-to-use method for Innovative Dialysis staff to view required education materials and take tests to demonstrate knowledge of the information to meet CMS, OSHA requirements, as well as Innovative Dialysis’ own internal educational requirements. Completion of courses demonstrates compliance as mandated.

With LearningServer, managers no longer need to schedule hurried meetings on a Sunday or staff days off to present mandatory training materials. Paper tests, manual grading of tests and filing are eliminated by this new process. All records of staff viewing content and completing tests are stored in the program for at-a-glance viewing. Employees are relieved of the responsibility of having to attend an in-service on a day off.

“Staff morale has been improved thanks to the autonomy this program allows, giving employees the ability to access training materials at their convenience during work hours,” says Linda Earhart, Vice President of Administration of ASA. “Along with improvements in morale are cost savings realized through reducing overtime that was previously required for staff to attend mandatory training sessions. Each course can be completed in short blocks of time in the course of normal working hours without manager intervention.”

About Ambulatory Services of America
Ambulatory Services of America, headquartered in Brentwood, Tennessee, is a diversified health care services company that provides alternative site services in partnership with physicians. ASA, through its subsidiaries Innovative Dialysis Systems and Radiation Oncology Services of America, Inc. owns, operates and manages facilities providing dialysis services and radiation oncology services. Innovative Dialysis serves more than 5,700 dialysis patients and owns interests in and provides management services to 65 dialysis programs in 13 states and the territory of Guam. It also provides management services only to six facilities in California and the territory of Puerto Rico. In addition, ASA, through Radiation Oncology Services of America, owns interests in and provides management services to 19 radiation oncology centers in six states. For more information, visit

About IntraLearn Software Corporation
IntraLearn Software Corporation (ISC) of Northboro, MA is a leading provider of configurable e-Learning software applications for corporate enterprises, academic institutions and not-for-profit organizations. ISC’s software is distributed worldwide through authorized partners such as resellers and hosting / Application Service Providers to more than 2,000 organizations in 45 countries and 17 languages. ISC’s Learning Management System (LMS) products offer affordable, customizable, highly functional, and easy-to-use solutions for the Windows Server platform including support for .NET and SharePoint. IntraLearn Software is in its tenth year as a Microsoft Certified Partner. For more information, visit

Copyright 2012 IntraLearn Software Corporation. All rights reserved. IntraLearn is the trademark of IntraLearn Software Corporation. Other brands and products are trademarks of their respective owners.


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Ken Paetzold
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